Andrew Busey, Founder of Acuity and living.com, Joins Quintus' Board of Directors
FREMONT, Calif.--(BUSINESS WIRE)--Nov. 23, 1999--Quintus Corporation (NASDAQ:QNTS), provider of contact center solutions for e-customer relationship management (eCRM), today announced the appointment of Andrew Busey, founder of Acuity Corp. and co-founder of living.com, to the Quintus Board of Directors. Mr. Busey joined the Quintus Board on November 10, 1999, upon the closing of Quintus' acquisition of Acuity Corp.
"We are delighted to announce the appointment of Andrew Busey to our Board of Directors," said Quintus chairman and CEO Alan Anderson. "Andrew brings a wealth of Internet experience to the Quintus Board. We expect Andrew will help shape the future direction of Quintus in the eCRM market and assist us in forging new strategic relationships."
"With the launch of eContact and the acquisition of Acuity, Quintus offers eCRM solutions that significantly impact the way businesses serve their online customers," said Andrew Busey. "I'm excited to be part of the company and I look forward to helping the company capitalize on its market position."
An early pioneer of the Internet, Busey helped design the first commercial Internet browser Mosaic while serving as product manager at Spyglass. In 1995, Busey founded Acuity Corp. (formerly iChat) and designed the initial iChat product and the Web customer service product, WebCenter. Additionally, he developed product strategy for all company products and was integral in developing major strategic relationships with Yahoo!, Netscape, Lotus and others.
Busey is the co-founder, chairman and chief web officer of living.com, an online provider of home products, including furniture, accessories and linens. Launched in July 1999, living.com brings together a broad spectrum of products and personalized services to allow consumers to create their own unique home environment. Busey is the author of Secrets of the MUD Wizards, and editor and co-author of New Riders' World Wide Web Yellow Pages.
About Quintus Corporation
Quintus Corporation (NASDAQ: QNTS) provides a comprehensive electronic customer relationship management (eCRM) solution to manage customer interactions, such as customer orders, inquiries and service requests, and deliver consistent customer service across multiple communication channels, including the Internet, email and the telephone. The Quintus eContact(TM) software suite includes applications that address the needs of customer service representatives and agents in sales and service, consumer relations, technical support, and human resources centers and a routing engine to manage customer interactions. Quintus eContact enables companies to handle high volumes of customer interactions and leverage opportunities to sell additional products and services to their customers. Quintus is based in Fremont, Calif. For more information about Quintus, call 800/337-8941, email sales@quintus.com or access the World Wide Web at www.quintus.com.
The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities and Exchange Act of 1934, including statements regarding Quintus Corporation's expectations, beliefs, hopes, intentions, or strategies regarding the future. Forward-looking statements include statements regarding future sales, product introduction and acceptance, market acceptance and financial stability. Quintus Corporation's actual results and the timing of certain events may differ significantly from the results discussed in the forward-looking statements.
Note to Editors: eContact and WebCenter are trademarks and Quintus is a registered trademark of Quintus Corporation.
CONTACT: Quintus Corporation
Laurie Wickham, 508/787-2855
laurie.wickham@quintus.com
or
Schwartz Communications, Inc.
Alissa Vasilevskis/Gita Chandra, 415/512-0770
gitac@schwartz-pr.com
alissav@schwartz-pr.com
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