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Wednesday November 24, 8:00 am Eastern Time
Company Press Release
SOURCE: LanguageWare.net
LanguageWare.net Releases NativeTongue; The World's First Multilingual Customer Support System
COLORADO SPRINGS, Colo., Nov. 24 /PRNewswire/ -- LanguageWare.net (OTC Bulletin Board: LWNTF - news and LWNUF - news) today announced the availability of NativeTongue(SM), the only customer support solution that allows multilingual communication to and from companies and their customers, vendors or suppliers over the Internet.
''As e-business evolves, companies are recognizing the importance of multilingual communications,'' says LanguageWare.net's vice president of marketing, Bob Antoniazzi. ''Our NativeTongue customer support system gives companies the tools they need to provide ultimate customer service-listening, understanding and responding to your customers-no matter what language they are speaking.''
NativeTongue combines conversational-quality, instant machine-generated translation with high quality, rapid human translation all in an easy-to-navigate, Web-based application. As a simplified example, an American company (Company X) can utilize NativeTongue to instantly translate any foreign message (from French, Italian, German, Spanish, or Portuguese) to English by using the instant machine translation service provided by NativeTongue. Once a customer service representative from Company X has garnered an understanding of the request, they can review the previously Frequently Asked Questions (FAQ) for the appropriate response. If there is no FAQ, an English response is drafted, and immediately routed by NativeTongue to the appropriate human translator, one of thousands of translators within LanguageWare.net's pool of translators. As a web-based application, NativeTongue can be integrated into other contact management database systems.
NativeTongue is available for $4995 for a multi-user license of the customer support system. An additional $19.95 per month per user is required for the machine translation component of the system. Engineering services needed to integrate NativeTongue to a company's existing support solution are available at an additional cost. For additional information about NativeTongue, contact our sales department at 710-955-3400.
This press release contains historical information and forward-looking statements. Statements looking forward in time are included pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995. Such statements involve known and unknown risks and the Company's actual results in future periods may be materially different from any future performance suggested herein.
About LanguageWare.net: The company, founded in 1988, provides global e-business solutions that allow customers, vendors, suppliers and employees around the world to communicate with each other in their native languages. LanguageWare.net is the only source for integrated language solutions over the Internet that enable successful worldwide e-business. For additional information visit the company's Web site at languageware.net. |
