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To: Zardoz who wrote (2530)	11/24/1999 12:35:00 PM
From: Cush	Read Replies (1) of 3291

Hutch: I originally tried a free trial about a year and half ago. It was supposed to involve down-loading data for a thirty day period. Unfortunately, the second day I tried to download they told me I'd used up my free credit. Then I just let it sit. Finally, in late August I received an eMail from them that there was a special offer in effect until Aug. 31st I bit. I arranged for a debit from my Credit Card. Then I tried to download. Wouldn't work. I contacted their support, explained the error message. Received a message back saying they were sending me a new disc. - No other comment about my error message. I waited. Nothing arrived. I contacted them again a few weeks later. They were sending a disc immediately. I waited another few weeks. Nothing. I contacted them and asked for a refund against my credit card. I received a message that they were immediately sending me a new disc. Nothing. Waited another month. Wrote again requesting a refund. Message back - they were immediately sending me a disc. Nothing. That's been my experience with TC2000. So far, not so good. Cush

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