news attached ACCR will keep rolling
Online Customer Service is a Click Away With Access Power's e-button
Business Wire - December 02, 1999 08:24
PONTE VEDRA BEACH, Fla.--(BUSINESS WIRE)--Dec. 2, 1999--Holiday shopping is clicking with consumers -- as more and more people are reaching for their mouse instead of their coats. Access Power, Inc. (OTCBB:ACCR) the world's first flat-rate Internet long distance service provider, today introduced e-button(TM), a service tool that connects computer users with a live person. The e-button's web-to-phone technology allows e-businesses to immediately address customer needs with one click of an icon located on their site.
According to Douglas Bottomley, senior vice president of marketing for Access Power, online retailers can now convert site surfers into purchasers with this interactive customer service tool. "Web site visitors click the e-button icon to immediately call the company for personal assistance." Bottomley said.
He noted that with consumer online spending expected to reach $108 billion in 2003, e-commerce has created a new retailing environment. And, with the surge in online spending, e-button enabled businesses can now fully support customers and their online needs.
"For the most part, e-customers have had nowhere to turn with questions about a selection or service being purchased online. The e-button quickly downloads a small plug-in and provides high audio quality using Voice Over Internet Protocol." It is seamless to the e-customer and easy -- they can speak directly to a retail customer service or call center without having to log-off their computer and make a phone call. The e-button also allows for joint surfing of web pages for completion of online transactions and purchasing help, he added.
For more information about e-button or to try the new e-commerce tool, visit the company's web site at www.e-button.com/e-button/.
About Access Power:
Access Power, Inc. is a pioneer provider of global Internet-based long distance service. The company's Net.Caller(TM) PC-to-phone and phone-to-phone service offers a unique flat rate design -- earning the company recognition by SmartMoney.com, an online Wall Street Journal magazine, as one of the "best buy" Internet telephony service providers. PC-to-phone calls can be made from anywhere in the world to anywhere in the U.S., Canada, Puerto Rico, Germany, UK, Ireland, France, Italy, Spain, Netherlands, Switzerland, Belgium, Luxembourg, Denmark and Sweden. The Company's phone-to-phone service is available to consumers residing in the U.S. and features low-rate calling to over fifty countries worldwide. Affiliates and marketing partners of Access Power include Lycos-Bertelsmann AG; BTI Communications, VocalTec Communications, Inc., CTDepot.com, and the Riparius Corporation. Access Power, Inc. {www.accesspower.com} 10033 Sawgrass Drive West, Suite 100, Ponte Vedra Beach, FL USA 32082)
Note: Statements in this press release, which are not historical facts, are "forward-looking statements" within the meaning given to that term in the Private Securities Litigation Reform Act of 1995. The Company intends that such forward-looking statements be subject to the safe harbors created thereby. Since these statements involve risks and uncertainties and are subject to change at any time, the Company's actual results could differ materially from expected results.
CONTACT: Access Power Inc., Ponte Vedra Beach
Kim DeVigil, 904/273-2980
Email: Info@accesspower.com
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