We have been having some queuing issues this morning, and from time to time in the past month. The typical symptoms of queuing are missing charts, and time and sales, but real-time quotes continue to come in. The problems has stemmed from rapid growth along with lack of servers to handle the load. We do recognize this is a determent to the service, and plan on adding more capacity as we go forward along with building a 3rd farm (set of servers in a different location.)
The Lycos' acquisition is set to close at midnight on Monday, December 6th, and with that comes the loss of some very valuable employees, like Gibbons Burke. Gibbons has been the lighthouse... the guiding light for the success of QCharts. Without him and the other developers it is very unlikely that Quote.com would have made it as far is we have. Thank you Gibbons for your dedication!
Going forward, we will continue to improve the reliability and the QCharts application itself. Others and myself will continue to keep a presence on SI, and feel free to let us know the good, the bad, and especially the ugly as this proves to be a valuable resource that is essential to growth and future plans.
We do care, so keep those comments and questions flowing!
Thanks, Jay Frank Financial Data Analyst Client Services, Quote.com |