DAYTRADING Fundamentals Message Board

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Strategies & Market Trends : DAYTRADING Fundamentals

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To: Eric P who wrote (5831)	12/3/1999 6:12:00 PM
From: Robert Graham	Read Replies (2) of 18137

Please give me your considered opinion. What would you think of an online trading firm that does not provide 800 number access to their trading desk and also adds a surcharge of $30 on top of normal commissions for executing trades through the telephone for any reason at all. This includes their system being down. Furthermore, and more importantly to me, today when their system was down for over a half an hour, they did NOT permit any offsetting orders to be made by telephone to their trading desk, even though this backup service is stated to be supported for such contingencies in their contract. Have you found this type of experience to be not uncommon and even tolerable in your day trading experience? This relates to a futures broker, but I think your answer will still prove to be worthwhile. Also I invite others to comment here, particularly those who trade futures. Thank you! Bob Graham

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