LSI Logic Storage Systems Offers Worldwide Support Through IBM Global Services
WICHITA, Kan., Dec. 6 /PRNewswire/ -- LSI Logic Storage Systems, Inc. today announced its recent signing of an agreement with IBM Global Services. Effective immediately, IBM is the worldwide service provider for the MetaStor(R) line of network- and server-attached enterprise storage systems. The new international agreement enhances a toll-free 24 hours a day, 7 days a week technical support hotline for MetaStor customers worldwide. The combination of IBM's service and support with the five-year industry-leading MetaStor warranty offers customers superior value in service and support.
"Ever increasing global competition is the first reality of the new millennium, and our customers are demanding the highest levels of reliability, availability and serviceability, including on-site service all over the world when they need it," said Mitch Seigle, director of marketing, LSI Logic Storage Systems, Inc. "By teaming with IBM Global Services, MetaStor Storage Solutions customers are assured their stringent service requirements will be satisfied."
"Because data stores are mission critical for many businesses, companies need them to be available at all times," said Larry Buonocore, business alliance sales executive, IBM Global Services. "Through our expanded relationship with LSI Logic Storage Systems, MetaStor customers can now use IBM Global Services to help service and support their storage systems worldwide."
A description of the wide array of service options, including entry-level to 24X7 coverage, can be obtained by contacting an authorized MetaStor reseller.
"As service increasingly becomes a key component of the overall solution, we're able to match technically superior MetaStor systems with world renowned IBM service," said Andy Pratt, president, Unique Digital, a MetaStor reseller. "It's a complete package for our customers."
About MetaStor Products
MetaStor(R) is a brand of LSI Logic Storage Systems, Inc., a leading provider of scalable storage systems for the enterprise. LSI Logic Storage Systems, Inc., is a subsidiary of LSI Logic Corporation (NYSE: LSI), the System on a Chip Company(R), a leading supplier of custom, high-performance semiconductors. The MetaStor product family includes a complete line of SCSI, Fibre Channel, and network-attached storage products for the open systems market. It also includes software that simplifies and centralizes the management of storage resources to minimize the administrative costs associated with data storage. The MetaStor brand of scalable storage products is marketed exclusively through a worldwide network of value-added resellers, system integrators and distributors. By partnering with other solution vendors and meeting their products in the channel, resellers of MetaStor products are able to deliver the best value and solution to the end-customer. For further MetaStor product information, please call 1-888-METASTOR or visit www.metastor.com. The e-mail address for product information is info@metastor.com. |
