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To: Monty Lenard who wrote (4742)	12/6/1999 11:57:00 AM
From: Gibbons Burke	Read Replies (2) of 17977

Monty - you've been receving QCharts free since January paying only ~$10 per month for the exchnage fees since then, according to our records. Your account was cut off on 11/30 because the billing department couldn't find any justification for you to get free service all this time. Yes - it is important to keep the account information current and up to date so that we can contact you. I believe your account was re-instated last night. Please let us know if this isn't the case. If it hasn't been re-instated then you may need to go and re-instate your exchange permissions yourself to assert to the click-through exchange agreements. Sorry about the disruption, -- Gibbons

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