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Technology Stocks : eShare Technolgies (ESHR)

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To: robbie_nw who wrote (98)12/15/1999 10:25:00 PM
From: Tom Hua  Read Replies (1) of 653
 
ahhto2, your figures are generally correct. Fidelity still owns every share. I don't have Softbank's figures.

The story changes completely from 6 months ago. It was then Melita, a telephony call center provider. Melita merged with eShare Technologies last quarter, a private company specializing in web based customer care solution and internet community chat. The new company was renamed eShare Technologies.

The focus and the explosive growth going forward lie upon the old eShare. The large client base from Melita is also adding web-based email/live chat solutions from eShare as well. The company is spending heavily staffing and expanding its Internet Business Unit (the old eShare) to meet strong customer and market demand. It's evidenced by the ongoing hiring of about 100 new employees.

ESHR's NetAgent 3.0 provides seamless integration for email management and live one-on-one real time customer support. ESHR also hosts NetAgent for customers via NetAgent Live. Hosting provides recurring revenue.

Its main competitors are KANA and EGAN both of which only provide email management. KANA just last week acquired Business Evolution which offers real time chat like NetAgent.

ESHR has more internet customers than KANA and EGAN. And they are big name customers. The Street just hasn't discovered it mainly because the former eShare was not a public company, and some confuse the new ESHR with just Melita. All these will change when the words get out.

ESHR's internet revenue last quarter was twice EGAN's and catching up with KANA. There's a big gap in market cap among the 3 companies.

Recognizing the potential and the story early allows current shareholders to reap huge benefit in a year.

Just think, if ESHR is valued as KANA, the stock should trade at about $250 a share. $10 is a steal of the century. My conservative 12-month target is $50, leaving plenty of room for upside surprise.

Regards,

Tom
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