NEW YORK and SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 23, 1999--
deltathree.com, Inc. (Nasdaq: DDDC.O) and Acer America Corporation
implemented an agreement today which offers shoppers the ability to
launch a phone call from their PCs directly to Acer's sales department
by clicking on a telephone number listed on ShopAcer, Acer's
e-commerce website at www.shopacer.com. The deltathree.com e-commerce
enabling service, Click IT(TM), enables voice calls from PCs while
simultaneously viewing ShopAcer's website, to facilitate easier online
shopping.
deltathree.com's Click IT button will enable calls at no charge
to ShopAcer's customers. Click IT is a plug-in, so there is no complex
download or sign up process. It is based on the same technology used
in deltathree.com's PC-to-Phone application. Click IT is currently
deployed on a number of major shopping areas and web portals,
including Cnet.com (Nasdaq: CNET.O), Yahoo! (Nasdaq: YHOO.O), and cbs.com
(NYSE:CBS.N). Implementation for the Click IT technology is simple, and
can be accomplished on any website that has a call-in number.
"deltathree.com is pleased to offer Acer the ability to
communicate with shoppers directly from their website. Acer
understands that building Voice on the Internet technology into their
site will provide customers with an easy and comfortable online
shopping experience, and greatly enhance their ability to offer
customer service online," said Elie Wurtman, Chairman of
deltathree.com. "Enhancing e-commerce websites is going to be one of
the major directions for Voice on the Internet in 2000."
"Customer retention is a major focus for ShopAcer. The Click IT
technology greatly enhances our ability to retain and service our
shoppers," said Pyramyth Liu, director of ShopAcer. "ShopAcer's
customers decide on purchases that can be $1000 or more, the added
comfort of knowing there is a live person a click away can help them
over the last hurdle and close the sale." |
