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Technology Stocks : eToys Inc. (ETYS)
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To: Katz R Us who wrote (874)12/27/1999 6:36:00 PM
From: Cornstock  Read Replies (1) of 1330
 
Hi Barbara, glad you got your shipments. As it turned out, I got a partial shipment at 3:00 pm on the 24th (Christmas Eve). However, I had already gone out shopping because there was no way to get ahold of them - day or night before Christmas (line busy), and I even had my e-mail returned (undelivered in two days). I did try the line that they show on the web for overseas customers too, and also sent correspondence via their web site to no avail. This was a great short because I ordered the day after Thanksgiving. One toy was delivered to the Kansas City area about a week after the order which I am grateful for. I am going to refuse their shipment as I had no choice but to go out and shop given the circumstances. I had also paid to have the presents wrapped thinking I was so smart. Before this is over, they probably will get some extremely bad press, and deservedly so. On Saturday, Sunday, Monday, and Tuesday before Christmas my order showed "in process". On Tuesday I knew I was a dead duck. The shipped order that I received said they were sorry the entire order wasn't filled and they would contact me after Christmas (this was in the order I received at 3:00 on Chirstmas eve). It's very bad business in my humble opinion. I understand that Toy-R-Us did the same thing. I saw it on TV. Christmas is Christmas. You don't tell your grandkids that their order didn't arrive. Amazon is king. They deliver.
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