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I agree with what you are saying. In my opinion, the company would need new leadership to think along these lines. The entire concept is too much like buying and selling collectibles or material goods. And in this regard, I think they should straighten up their act and set some policy standards, like sellers immediately reimbursing for damaged goods, exploitive use of feedback system, etc. All this was fine when eBay was an alternative to yard selling, but there are many community members who want to auction really good merchandise. Without defining and adhering to standards, eBay is becoming a bargain basement, rather than an auction for all levels of goods. I'm talking from personal experience in that I bought some really expensive items and found that 7 out of 10 were not what they were suppose to be. So I paid for the return, except for two -- I'm still waiting for reimbursement of a broken item after 8 months (spent a lot of money, too)! And the other is packed away -- had damage that was not described and the seller would not take it back. And I was socked with a negative after giving the seller one. But on the other hand, there are some great, reputable sellers -- eBay has to make them stars and make their auctions really appealing -- they should do more to help those sellers sell big time! Me, I only buy from proven, reputable eBay sellers, and the merchandise is great! But on the other hand, I can sell how some of these great sellers really struggle with wrongly given negative feedback. I guess what I'm saying, is Priceline's got a different format that steps outside of these issues. But, on the other hand, I don't like to haggling involved in Priceline. When I need a flight, I need it guaranteed quickly -- just don't have the time to go back and forth. These two giants can learn from each other. |
