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Non-Tech : Quote.com QCharts

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To: paulr1 who wrote (5197)12/30/1999 8:15:00 PM
From: Dan Clark  Read Replies (1) of 17977
 
A little more info regarding connection problems. I've had connection problems from time to time, but some of the problems had nothing to do with Quote.com. Some did.

Several months ago, I got a brand new ISDN line. Not great compared to Cable or ADSL, but a lot better than an dial-up modem. Or, so I thought...

First, I had a problem with the ISP. Router had throughput problems sometimes and difficulty connecting. Turns out that my particular brand of ISDN router (Bay Networks) didn't like the ISP's equipment.

Second, even when the router was connected, the speed would drop drastically sometimes. Turns out that this problem was caused because the companies with which my ISP had a "peering relationship" (I'm not really sure what that is). These companies had major problems. That was identified using Ping Plotter.

Now I have a new ISP. Occasionally, I have problems with the new ISP. Fortunately they are minimal.

QCharts runs fairly well most of the time. The data still has problems sometimes. And, perhaps once or twice a day the charts don't update properly for a minute or two. I don't like this, but it better than other alternatives. I'm sorry that others haven't been as fortunate.

Hope this helps.

Regards,

Dan.
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