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Non-Tech : Quote.com QCharts

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To: Chris Cooper who wrote ()1/3/2000 8:28:00 AM
From: qcom_datadept  Read Replies (3) of 17977
 
An unforseen issue related to the decade rollover has caused a futures symbol translation problem in the servers providing service to QCharts, LiveCharts, third-party QFeed applications, and the Quote.com/Lycos web site.

Any futures contract with a delivery month in the year 2000 will be updating under a new symbol indicating an expiration in the year 2010. For example: SP00H is now updating under the symbol SP10H.

Here is the exact syntax:

<root symbol><00><month code>

will be available through symbols formatted:

<root symbol><10><month code>.

Example (This weeks data for):
"SP00H" will be available via symbol "SP10H"

We apologize in advance for any inconvenience this temporary situation may cause you. We will correct the problem as soon as we possibly can. An experimental version of our data feed server with the appropriate fix is currently available by pointing Qcharts/Qfeed to mtnview-r08.quote.com via your ContinuumClient.ini file. Please use with appropriate caution.

We appreciate your business and thank you for your patience and understanding regarding this matter.

Richard Mocek
Development Manager, Continuum Technologies
Quote.com/Lycos
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