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Non-Tech : Quote.com QCharts
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To: paulr1 who wrote (5341)1/5/2000 10:32:00 AM
From: Patrick Slevin  Read Replies (1) of 17977
 
I do not know how they do it, but I think what Hal may be referring to is a listserver similar to what LeoWeb uses.

When Leo is down, we all get a message within a brief period of time indicating why and the estimated time to repair.

I have no idea how it is designed, but it gets there quickly. Sometimes minutes after the system is knocked out. It does not solve the problem, of course, but at least we all have an idea what is going on. Helps them as well, I suppose, because their Tech Desk does not get (as) swamped.

EDIT

Actually, I think sometimes it gets there prior to the event, becuase they know the system has to come down. Now that is really something, because you have your guard up ahead of time.
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