Covad Offers Saturday Services; End-User Convenience and Satisfaction
Emphasized by Leading DSL Company
01/06/2000
Business Wire
(Copyright (c) 2000, Business Wire)
SANTA CLARA, Calif.--(BUSINESS WIRE)--Jan. 6, 2000--Covad Communications
(NASDAQ: COVD), the leading national broadband services provider utilizing
Digital Subscriber Line (DSL) technology, is now offering Saturday
appointments for services such as installation and maintenance. Covad is the
first broadband DSL provider to implement Saturday service making it
convenient for users, and further solidifying the Company's commitment to
accommodate potential and current Covad DSL end-users. The Saturday service is
offered in a majority of Covad's service areas, depending upon Internet
Service Provider (ISP) participation.
"Customer satisfaction is always top-of-mind at Covad," said Nani Daniels,
director of channel marketing for Covad. "We realize that many end-users
cannot be at home during the week for an installation. By offering
appointments on Saturdays, we're providing a type of flexibility and
convenience that is especially difficult, if not impossible, to find."
Covad's broadband services are offered to home and business users through a
host of Internet Service Providers (ISP) across the nation. Covad is currently
working with select nationwide Internet Service Providers (ISPs) in major
metropolitan areas to offer users the option of Saturday service.
"We're delighted to hear Covad is taking this initiative," said Mike Apgar,
president and CEO of Speakeasy. "Not only do Saturday installations enhance
the relationship between Covad and the end-user, it strengthens our
relationship with customers too. It's a win-win situation for all."
Covad's DSL service allows high-speed, "always on" access to the Internet
and corporate networks through copper phone wires located within homes and
businesses. DSL permits customers to use a dedicated data connection and
eliminates the need for dial-up access.
About Covad
Covad Communications is the leading national broadband services provider of
high-speed Internet and network access utilizing Digital Subscriber Line(DSL)
technology. It offers DSL services through Internet Service Providers,
telecommunications carriers, enterprises, PC OEMs and ASPs to small and
medium-sized businesses and home users. Covad services are currently available
across the United States in 56 of the top Metropolitan Statistical Areas
(MSAs) and will be available in 100 MSAs by the end of 2000. At that time,
Covad's network will reach more than 40 percent of all US homes and 45 percent
of all US businesses. Covad Communications and its affiliates, doing business
as Covad Communications Company, are wholly owned subsidiaries of Covad
Communications Group, Inc. (Nasdaq: COVD). Corporate headquarters is located
at 2330 Central Expressway, Santa Clara, CA, 95050. Telephone: 1-888-GO-COVAD.
Web Site: www.covad.com.
Safe Harbor Statement under the Private Securities Litigation Reform Act of
1995: The statements contained in this release which are not historical facts
may be deemed to contain forward-looking statements, including but not limited
to statements regarding the intention to deploy our network in new and
existing MSAs and the timing and breadth of coverage in each MSA, and our
ability to provide high-quality multimedia content. Actual results may differ
materially from those anticipated in any forward-looking statements as a
result of certain risks and uncertainties, including, without limitation, the
company's dependence on third parties to market and resell our services,
dependence on incumbent local exchange carriers for collocation, unbundled
network elements, transport and other facilities, development of necessary
technologies and operations, ability to manage growth of our operations, and
the need to raise additional capital. For other risks and uncertainties
applicable to our business refer to the Company's Securities and Exchange
Commission filings.
CONTACT: Covad Communications
Allyson Willoughby, 408/855-7299
awilloug@covad.com
or
Alexander Ogilvy Public Relations
Matt Wells, 408/844-7795
mwells@alexanderogilvy.com
06:05 EST JANUARY 6, 2000 |
