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Non-Tech : IQ Suite - www.iqc.com
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To: dr. z who wrote (73)1/8/2000 5:22:00 AM
From: Brian K. Winchell  Read Replies (1) of 79
 
HERE IS THEIR WEAK RESPONSE:

BKW

************************************************

Hi there,

Thank you for writing. We appreciate you bringing this matter to our attention. Our engineers have been working to resolve this situation. During the course of troubleshooting the problem they have discovered that AOL users are the only ones having problems connecting to the server that you are using. Other users are able to log on without problems. This points to the connection path that AOL is using frothis particular server. As of this writing, you should now be able to access your charts again. If you have any further problems trying to connect please let me know so I can look into it for you.

IQ Charts Support
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