DSL Install Update
In an earlier post, I stated that I was installing BellSouth DSL Access in Atlanta this past week, and here's an update status. BellSouth is deploying the Alcatel DSL DSLAM equipment throughout their southeastern network. They are using the Alcatel/Efficient Networks SpeedStream 4060 DSL modem at the enduser PC. I chose the one w/a USB port versus an ethernet adapter connection. I consider myself a highly technical PC and TCP/IP network person.
I am still not working.
Beginning Weds., I went thru numerous installs with 6 different versions (that's right, SIX) of the Alcatel/Efficient Networks SpeedStream DSL modem software. BellSouth is apparently changing versions on the fly. In a word, a MESS. And telephone support is a nightmare, but that's a different story.
Anyway, by Friday (after many calls to technical support), I supposedly got the correct version of software from a download from the Efficient Networks site.
Guess what? The Central Office DSLAM (Alcatel)for my Central Office has been down since Thursday afternoon (per Technical Support), so I could not connect. Today (Sunday), it is still down, with no time to repair known. That is, BellSouth's DSL service for some Atlanta Central Offices has been down for 3 DAYS! They are telling everyone to use their dial up backup service.
Will keep you posted if I ever get online.
buck
Be prepared to bleed profusely when you join the cutting edge. It is similar to the confusion and problems that 56K dial had initially which are now mostly history. Still hopeful. I just didn't know that BellSouth would begin marketing their service with so many open issues outstanding. |
