NOVL NEW CONTRACT WITH SNTO...SOME PROJECTIONS ARE SNTO OVER $100 PER SHARE IN THE NEXT 12 MONTHS.
Sento to Provide Technical Support for Novell
AMERICAN FORK, Utah, Jan. 12 /PRNewswire/ -- Sento Corporation (Nasdaq: SNTO), a leading provider of outsourced
eCustomer contact center support and technical training, today announced it has signed an outsourcing agreement with Novell
Inc. (Nasdaq: NOVL) to provide technical support for Novell's BorderManager customers.
Under the terms of the agreement, Sento will begin providing technical support in the first quarter of 2000 in a unique
partnership that will have both companies sharing customer support campuses. The shared campus effort will help speed and
foster product and support knowledge transfer giving Novell's customers the most immediate, highest quality technical support.
"We are delighted by this agreement with Novell, an acknowledged world leader in directory-enabled networking software,"
said Ronnie Johansen, Sento vice president of operations. "It represents a tremendous vote of confidence in Sento by Novell.
This agreement emphasizes our continuing commitment to provide state-of-the-art customer care solutions and our focus on
high-growth markets, leading companies and long-term relationships."
"Sento possesses a technology-driven culture from its eCustomer Contact Centers down to their daily P&L utilization
statements for each technical support agent," said Ryan Swanson, Novell director of Preferred Partner Support. "Sento's
support strategy allows Novell to acquire resources directly from their technical staff and their close proximity permits a more
integrated partnership. Novell will continue to build new methods, technologies and relationships to help develop even stronger,
long-term relationships with our customers through true, value-added support."
Sento Corporation provides technical services for organizations using Windows NT and UNIX client-server computing
environments. These services include, Contract Technical Support, Help Desk Services, Technical Training and Education.
Sento conducts its business through its operating divisions, including Sento Training and Sento Technical Services. For more
information, visit Sento's home page at www.sento.com.
Statements in this press release which are not purely historical are forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. Such statements encompass Sento's beliefs, expectations, hopes or intentions
regarding future events. Words such as "expects," "intends," "believes," "anticipates," and "likely" also identify forward-looking
statements. All forward-looking statements included in this release are made as of the date hereof and are based on information
available to Sento as of such date. Sento assumes no obligation to update any forward-looking statement. Actual results could
differ materially from those anticipated for a number of reasons, including, among others, demands associated with the
Company's redirected strategy to develop and market new and additional information technology services and products,
uncertainties and expenses resulting from the implementation of the Company efforts to identify, acquire and integrate additional
businesses, unavailability of capital to fund the Company's growth strategy and acquisition plans, the highly competitive
environment faced by information technology businesses, a downturn in the market for hardware and/or software products,
economic fluctuations and other unanticipated factors. Risk factors, cautionary statements and other conditions which could
cause actual results to differ from the Company's current expectations are contained in the Company's filings with the Securities
and Exchange Commission, including the Company's Annual Report on Form 10-KSB.
SOURCE: Sento Corporation
CONTACT: Robert Sorenson of Sento Corporation, 801-492-2204, robert_sorenson@sento.com; or Jennifer Bolander of Brodeur
Worldwide, 801-765-1500, jbolande@brodeur.com, for Sento Corporation |
