picked this up on the other thread not my post
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By: The_Metro_Story
Reply To: None
Wednesday, 12 Jan 2000 at 12:38 AM EST
Post # of 8952
Big News...... but not what you may want to hear.
I have known Metro for 5 years and have direct dealings with them until last
July when they defaulted on their payments to my company. This posting is
not to discredit NPEC and the hardworking customer service staff at Metro but
simply to inject some reality into this speculation.
Feel free to ask your questions. I will be unable to answer questions unless I
have on record communications to support the facts. Thanks to Maximizer
records of my communications with Metro are all recorded. There are also
communications to Barbara Will at IPVC when I alerted her to the unique way
Metro operate their business.
I read of 5000 customers. They may well have touched the 5000 mark, but that
is in the days when Earnst Heisand ran the company. Today they are lucky to
have 3000. You can veryify the demise by calling Metro's competitors in the
Vancouver Area. They will tell you that every time Metro run a billing, they pick
up Metro's disgruntled customers. This has been happening for a very long
time.
After May 01 2000 the Vancouver local calling area expands, and an estimated
2500 current Metro customers will no longer need their service. It will result in a
massive wave of cancellations. The management at Metro have known of the
inevitability of this development for the last two years. You might ask what they
have done (not just talked about) to offset this threat.
This is a quote from a letter sent by myself to Jack Purdy on July 23 1999, in
response to the outcome of a meeting held to explore ways that Metro could
make good their debt to us (they defaulted on payments to more than one
companies they acquired). The offer was derisory.
" 2. News of any management or personnel changes at Metro Plus were not
disclosed at the meeting. Months of observing the erosion on Metro's
Vancouver business lead me to believe that Metro Plus do not have the
management structure, entrepreneurial spirit, market knowledge or experience
to be successful in this business. Why should I believe the IP Voice opportunity
be managed and directed any differently??."
My company made them a serious offer which would have transformed
instantly the fortunes of the company, making them a full telecommunications
service provider offering local access, internet access and LD rates that IP
Voice simply cannot match. In addition it would have reduced their network
operating costs by 50%, by re-routing their traffic onto a more reliable network
with a larger toll free calling area. They never replied to my fax.
Soon after this meeting the assets of one Metro ???? company were moved
into another "Metro ????" company. Restructuring?....of sorts. A call into the
Vancouver Credit Bureau will likely throw light on at least two reasons why.
My company are prepared to look at buying what Metro assets still remain less
any monies they owe us, providing they act quickly however the offer to turn
the company into a full service provider is no longer on the table.
If anyone believes they have grounds for making a formal complaint to the
regulatory body, I will consider releasing my Metro Plus files to assist your
cause. |
