VERY GOOD NEWS
ONE MILLION EXCITE VOICEMAIL USERS
Monday January 17, 7:59 am Eastern Time
Company Press Release
SOURCE: Excite@Home
Excite@Home Introduces New, Highly Personalized
Web-Based E-Mail: 'Excite Inbox'
All of Your Messages -- E-mail, Voicemail and Fax -- Offered in One Place
REDWOOD CITY, Calif., Jan. 17 /PRNewswire/ -- Excite@Home (Nasdaq: ATHM - news), the leading broadband media
company, today announced ``Excite Inbox,' the new, free Web-based email provider that lets users manage all their e-mail, fax
and voicemail communications in one place at inbox.excite.com . The new Excite Inbox replaces Excite Mail with an
email architecture that gives consumers a superior user interface, increased scaleability and new and improved features such as
color selector and un-read email icons that make this messaging product customizable and fun-to-use, offering consumers a
personalized e-mail service.
(Photo: newscom.com )
``Consumers are quickly adopting Web-based products such as free voicemail and fax,' said Craig Donato, senior
vice-president of Excite@Home's Communication and Client Products. ``We developed Excite Inbox as a direct response to
consumer behavior and demand. Excite Inbox is the only email provider on the Web that lets users manage all of their
communication correspondence whether e-mail, voicemail or fax from their private email account for free. We're proud to be
leading the industry with this product offering.'
Excite Inbox was rated the third largest Web-based email service with a high average 35 minutes spent by each user (Source:
NetRatings/Nielsen, Dec. 1999).
All Messages, All in One Place
Excite@Home is the only major Internet portal offering free voicemail, fax and e-mail all in one place. Excite Voicemail, which
is powered by General Magic, was first introduced in July 1999 and provides users with a toll-free phone number and personal
extension where they can receive voice and fax messages. Nearly 1 million Excite users have already activated the service.
Excite Inbox tightly integrates an improved email experience with voicemail and fax capability into a single, Internet accessible
account. With Excite Inbox, it's easier than ever to maintain instant contact with customers, colleagues and friends.
The Most Customizable
Personalization is one of the key features built into Excite Inbox. Features such as a color selector, new message symbols and
message display font size and type gives consumers a personalized e-mail experience. A user can choose from 15 different
color schemes ranging from ``Hawaiian Punch,' and ``Techno,' to ``Clear Skies' and ``CEO' for their email interface. In
addition, one can select a rose, horseshoe, smiley face, heart or one of the other offered icons for their unread mail symbol.
Excite Inbox gives consumers more control over the physical look and feel of their email service than other providers on the
Internet.
More Useful Tools to Manage Personal Information
Excite Inbox provides the tools mobile users need to keep in touch. With industry-leading TrueSync technology from Starfish
Software, users can easily synchronize their email address book with major personal information management software
packages such as Microsoft Outlook and Palm Desktop. In addition to addresses, new integration points between Excite Inbox
and Excite Planner (http://planner.excite.com) make adding calendar appointments, to-do list items, and notes while reading
email or listening to voicemail easier than ever.
Excite Inbox also now provides wireless access to email messages via 3Com's Palm VII, Palm VII users can send and receive
email from anywhere using Excite Inbox. The free application, called My Excite for Palm VII, is available at
palm.net, palmcentral.com, and other Palm download sites.
Finally, Excite Inbox introduces convenient short-cut links including widely-used services such as Yellow Pages,
Maps/Directions, Chat, Photo Center and Blue Mountain electronic cards in order to give users all the tools they need in one
place to communicate and manage their lives effectively.
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