From the BLDP thread. To: llwk7051@aol.com who wrote (4879) From: Hawkeye Friday, January 21, 2000 8:40 PM ET Reply # of 4880
From the Calstart website: Ford Chairman Says Internet, New Vehicle Propulsion Technologies, and Social Responsibilities Key to Automotive Industry's Future
Editor's Note: Ford Chairman William Clay Ford, Jr., recently gave a speech at the Automotive News World Congress in Detroit, Mich. giving his perspective on the state of the automotive industry, from past to present to future. Here is the text of that speech.
"The automobile business is about to experience the most profound and revolutionary changes its seen since the Model T first hit the streets."
We've just closed the books on the 20th century, which was the age of the automobile. Our industry defined the century, with personal mobility, mass production, and widespread prosperity. Now we're at the dawn of a new century… and a new millennium. And there are new inventions, and new technologies, that are transforming our business, and changing the world.
It seems like an appropriate time to look back at where we've been, and - more importantly - look ahead to where we're going. At the turn of the last century, our industry was in its infancy. Personal mobility was an illusive dream. In fact, prior to the Model T, most people never traveled more than 25 miles from home in their lifetime. The few cars that existed were for the affluent.
Alternative fuels ruled. The automobile fleet was 40 percent electric, 40 percent steam powered, and less than 15 percent gasoline powered. These cars were expensive, hard to operate, and unreliable. Roads - where they existed - were mostly dirt. My great-grandfather, Henry Ford, was working for the electric company. In his spare time, he drove around the streets of Detroit in his homemade car, scaring the horses. He and all the other automotive pioneers - the Dodge brothers, Leland, Durant, Sloan - didn't know it at the time, but they were about to invent the modern world.
You all know the rest of this remarkable story. I'm sure you enjoyed, as I did, the prominence that the auto industry had in the media coverage of the millennium. It was nice to see our accomplishments and influence over the last century acknowledged and applauded. I was especially proud when Henry Ford was named Businessman of the Century, and the Model T was named Car of the Century.
But, as you know, automobiles are a "What have you done for me lately?" business. It's important that we honor the past, but we can't dwell on it. After 100 years of inspiration, innovation, and perspiration, it's nice to take a minute to step back and admire the work we've done. But the real reason I brought up the past tonight was to give us a perspective on the future. The great philosopher Yogi Berra once said "A guy ought to be careful about making predictions, especially about the future." But the one thing the experts agree on about the future is that the rate of change is going to keep accelerating. Our industry is about to undergo a radical transformation in the very near future.
I agree with Yogi that we should be cautious about making predictions. But there are major trends that have already started that are going to have a huge impact on our future. We don't have to predict them, they're already here.
The automobile business is about to experience the most profound and revolutionary changes its seen since the Model T first hit the streets. There are many reasons for these changes, but three in particular stand out: the rise of the Internet as a tool of business and commerce, the arrival of mass-production alternatives to the internal combustion engine, and the growing demand for greater corporate social responsibility.
All three of these trends will have a major impact on our business… but in different ways, and at a different pace. Let's take a look at them.
The effect of the Internet is going to be fast and far-reaching. The OEM's are racing to find ways to leverage the Internet throughout the entire automotive value chain - from suppliers to manufacturers to dealers to consumers. When we find the right business models and link it all seamlessly - which is going to happen faster than most people can imagine - it's going to have an incredible impact on our business.
The way I've been describing that impact is to say that the Internet is going to be the moving assembly line of the 21st century. It's going to improve productivity, lower costs, and delight customers that much.
But the auto industry is also going to have a big impact on e-commerce.
We're going to increase it from a billion dollar industry to a trillion dollar industry. And we're going to save ourselves billions of dollars in the process. Because of our size and influence, we're going to greatly influence the Information Age, and shape it even as it shapes us.
As I told a group of Wall Street analysts last week, perhaps the investors who have been "irrationally exuberant" about all the dot-coms that have yet to make a profit should think about being "rationally exuberant" about the auto industry. We're going to be fully wired, and we already have what every dot-com wants: customers.
The race is on to be the first with the most. At the auto show press previews last week I think there were as many new Internet deals announced as new model cars and trucks. And, judging from some of the concept cars, soon web access speed is going to be as important a measure as zero-to-sixty speed. Those who are first to integrate the Internet into their business model will have a major competitive advantage.
If the Internet race is a sprint, delivering mass production alternatives to the internal combustion engine has been more of a marathon - but the finish line is starting to come into view.
The problem hasn't been inventing the technology. Fuel cells were invented 40 years before the internal combustion engine. And as I said earlier, at the turn of the last century, the vast majority of cars were powered by electricity or steam. Ford built two-seater electric commuter cars in England in the early '60s. We built our first hybrid vehicle in 1979. But until now, alternative powertrains have offered neither the affordability nor the performance necessary to enter the mainstream. The internal combustion engine came to prominence in the early 20th century, and continues to rule today. The new generation of hybrid-electric and fuel cell vehicles will change that.
In the near term, hybrids will make the first substantial inroads into the market. They could represent 20 percent of the market in ten years. That's a major business opportunity. It's one of the reasons we announced last week that Ford was dedicating a new brand - TH!NK - to the development and marketing of alternative fuel powertrains and vehicles.
There were many new hybrid and fuel cell vehicles introduced last week at the auto show. I introduced Ford Prodigy, a hybrid-electric family sedan concept vehicle. Prodigy has the passenger and cargo space of today's Ford Taurus, but gets nearly 80 miles per gallon, with the power, drivability, and range that customers require. We'll be selling a refined version of this vehicle in 2003.
Longer term, I believe fuel cell vehicles will finally end the 100-year reign of the internal combustion engine as the dominant source of power for personal transportation. It's going to be a winning situation all the way around - consumers will get an efficient power source, communities will get zero emissions, and automakers will get another major business opportunity - a growth opportunity.
That leads right me right to the final trend I'd like to talk about this evening - the growing importance of corporate social responsibility.
If you followed me so far, and you understand the impact that the Internet and alternative powertrains are going have on our business, I want you to hang in there with me on this one. I know to a lot of people, this is a "soft" issue, pretty far down their priority list. But I believe it is the most important issue facing the automotive industry - and industry in general - in the 21st century.
There are two quick and easy ways for someone to dismiss this trend - and either way would be a big mistake. The first way to dismiss it would be to say "we already do that at my company." The second would be to say "it doesn't affect our bottom line, so we can ignore it." Let me explain what I mean by corporate social responsibility, and you'll see why both of these responses are wrong.
Those who think they are already being socially responsible are probably thinking in traditional terms. The automobile industry has a long history of providing financial support to worthy causes. We build schools and hospitals, we support the arts, and medical research, and community groups. That's fine, but for today's consumers, that's just the beginning.
Increasingly, the social obligation of business is being defined in much broader terms. It includes anything that impacts people and the quality of their lives.
With the great ideological conflicts of the 20th century fading and mostly resolved, a huge segment of the population now longs for a better world - cleaner, fairer, safer, more equitable, and more secure. Sooner or later they'll be willing to pay for this better world… and shortly after that, they will demand it.
Our market research and our common sense tell us that those consumer demands will include not just better products, but better producers.
Consumers will insist on doing business with companies they can trust, companies that do the right things ethically and environmentally, as well as economically.
To fully meet the expectations of these consumers, companies are going to have to address the concerns of society. They are going to have to be not just good neighbors, but active participants in the success of the community.
Consumers will be smart enough to realize that corporations - which control huge amounts of financial and human capital - have the deep pockets necessary to deliver this "better world" in the form of cleaner and safer products, more enlightened policies, more engagement with communities.
And they will buy from the corporations that "get it." These corporations will have an instinctive feeling for what consumers have always wanted, but never dreamed they could have. In our case that means personal mobility with no social or environmental trade-offs. This is our task as we begin the 21st century.
A better world is the ultimate "must-have" product feature. Whoever can deliver it will make friends - or, more accurately, passionate advocates.
They'll also make a lot of money. This is a trend that is not going away. It's going to keep getting stronger. If you look at what happened at the World Trade Organization meeting in Seattle - even factoring out the crazies - it's clear that people are demanding higher levels of responsibility and involvement from corporations.
The so-called "sustainability" movement - which aims to preserve business and the planet - looks at three bottom lines: economic, social, and environmental. Soon the measurements will be in place that will make corporate social and environment results as accessible and understandable to the public as financial results are today.
This year Ford is pilot testing a Corporate Citizenship Report that follows the guidelines established by the Global Reporting Initiative, or GRI. GRI is an effort between companies, government agencies, and advocacy groups to develop guidelines for reporting on corporate environmental, social, and economic progress. General Motors was on the team the developed these initial guidelines.
In the not-too-distant future, this type of candid assessment - and the demand for results - will be commonplace. Corporate citizenship will increasingly affect not only purchase decisions, but investment decisions as well.
In the past two years, the amount of money in socially responsible investments has grown more than 80 percent - about twice as fast as all assets under professional management in the United States. And the new sustainability global stock index, just introduced by Dow Jones, shows top sustainability firms are significantly outperforming their peers.
This is not a soft issue, or a passing fad. When people are empowered with knowledge and choices, they will do what's best for themselves, their families, and their communities. And in a fiercely competitive global market, where information is shared instantly, consumers will literally have all the knowledge and all the choices in the world. Companies that don't do the right thing will find that they are not sustainable.
Before I end my remarks, and take your questions, I'd like to take one more opportunity to give our industry a well-deserved pat on the back.
In the 20th century, the automobile industry gave the average person the freedom of mobility, and undreamed of prosperity. We made enormous amounts of money for our shareholders. We led the Industrial Revolution that created modern life. Those are incredible accomplishments - but why stop there? With the talent and resources we have, I'm confident we can have an even greater impact on the 21st century. We should set our sights high. Let's give people better cars, and better trucks - and a better world.
Reprinted with permission from Ford Motor Company. |