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Non-Tech : TD Waterhouse Group (TWE)
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To: Pasaul who wrote (1055)1/28/2000 10:56:00 AM
From: Ian@SI  Read Replies (1) of 1413
 
How do we start a new subject-WATERHOUSE SUCKS?

I haven't done it with the new SI, but it probably works much the same as the old SI.

1. At the top of this page, click on "BROKERAGES/INVESTMENT RESOURCES".

2. Go to the bottom of the new page displayed.

3. There you should find all you need to know to start a new thread.

Please do so. It would be nice if this thread could return to a higher content of investment information; and we could lose some of the whiners.

RE your whining:

1. Do you know the name of any person at Waterhouse that you would like to talk to. Have you ever asked anybody who first took your call to connect you to that person? When I ask a trader to connect me to a specific person, they seem to be able to do so every time in Canada. While our telephone systems are pretty good up here, the US isn't exactly in the dark ages.

2. I have several numbers.

The public non toll number to get to my branch office.

The public tollfree number to get to my branch office.

A local number that takes me directly to the first available trader.

A tollfree number that takes me directly to the first available trader.

The direct number for a supervisor that has rectified most problems I've encountered satisfactorily.

Unless Waterhouse in the States is a completely customer hostile organization which I strongly doubt, Waterhouse has always been most helpful in allowing me to communicate with whomever I choose whenever I choose to do so.

All I had to do was ask.

Now can we get back to TWE fundamentals or technicals?

And please do start your new thread.

Bye,
Ian.
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