AL, you certainly touch on a lot of different options. Here's an article, thanks to Solid on the ATHM board, which covers many of the aspects of home networking techniques that we've discussed, and then some... especially in Part 2, in the following post. Enjoy.
Regards, Frank Coluccio ------------ cedmagazine.com
"AIMING FOR EYEBALLS" by Fred Dawson
The two leading cable data service providers are putting a new generation of broadband content tools to use in aggressive growth strategies that represent clashing views of cable's future.
With some 1.5 million cable subscribers between them, Excite@Home Inc. and Road Runner are pulling out all the stops to capitalize on their advanced infrastructures to deliver eye-popping content and ads that outstrip anything other providers can offer. But while both entities are using a combination of high-speed backbones and high-speed access links to support the end-to-end functionalities that make superior content possible, they have different ideas about how to use that content to the maximum benefit of investors, including their respective owners in cable.
Excite@Home officials make clear they'll use their reach into cable, DSL (digital subscriber line) and other broadband access markets to build the largest possible advertising base for their own and affiliated suppliers' content. Road Runner officials say there are no plans to deliver Road Runner content to anybody but cable affiliate subscribers.
"We have a very different approach to the market from that of Excite@Home," says Stephen Van Beaver, senior vice president of operations at Road Runner. "We don't see any reason to change."
Van Beaver's confidence is rooted in Time Warner's and its allies' belief that they can create cable-exclusive content that will prove the difference against DSL and other providers who can only offer Web-based broadband content.
Building a large advertising revenue base is important, he says, but subscription revenues are the major piece of Road Runner revenues and will remain so for a long time to come.
Excite@Home Network Inc.'s perspective says the best way to win in the exploding Internet broadband content and advertising market is to play as many bases as possible.
"Our goal is to try and build a unified broadband experience (for @Home and Excite customers)," says Excite@Home CTO Milo Medin.
This means that customers with high-speed access capabilities will be able to get to much the same content through the Excite broadband portal that they can access via @Home. "You may see caches (files stored on local servers) with localized content in the @Home experience that's not available through Excite, but otherwise, it will be fairly integrated," Medin says.
Now that both entities have upgraded their infrastructures with nationwide interconnections of regional high-speed fiber rings supporting centrally managed intelligent architectures, they're in a position unlike any other provider to exploit new creative tools to the maximum extent possible. In fact, where Road Runner is concerned, the infrastructure improvements will also be felt on the distribution side of every affiliate network as a result of an affiliate-wide decision to deploy DOCSIS (Data-Over-Cable Service Interface Specification) modems in all Road Run-ner systems next year.
Starting in January, affiliate systems who are using proprietary modem systems will begin adding second channels supporting delivery of services to customers who buy or lease modems built to the DOCSIS standard, Van Beaver says. "We expect DOCSIS modems to be available in all our affiliate systems by June," he adds.
Already, with innovations in content implemented over the past few months, "The level of user experience has improved significantly," Van Beaver says. "We're now at version 2.0 of Road Runner, and that's a big jump from version 1.0.
Karl Rogers, vice president of programming at Road Runner, says a lot of what's being done stems from the close relationship Road Runner has established with major media suppliers. "We now have relationships with over 90 program suppliers, a lot of whom are cable TV networks," he says.
"In the past eight to 10 months, we've transitioned the customer experience to one that is more of a rich-media, CD-ROM-like experience."
For example, Nickelodeon has built a "true CD-ROM experience for kids" using graphic landscapes to pull the users into story-telling experiences, says Rebecca Paoletti, director of programming for Road Runner. She points to "high, high video" quality in the service developed for Road Runner by Fox Sports, and to full-length music videos, 3-D game and chat environments and the highly sophisticated use of interactive media by the networks operated by Rainbow Media Holdings Inc. as other examples of the content transformation underway at Road Runner.
The service is also poised to introduce voice chat, e-mail and other voice applications in the first quarter of next year, Paoletti says. "Voice is going to be an important part of the Road Runner experience," she notes.
One of the hottest new applications entering the Web space is 3D graphics, which is something Road Runner has been building for broadband applications through much of the past year in partnership with Worlds Inc., one of the pioneers in 3D applications on the Web. Road Runner customers now have access to 3D virtual environments developed especially for the service, as well as to other Worlds' environments where software used in accessing the sites is downloaded directly to users, rather than requiring them to install the software from CD-ROMs.
At Worlds' sites, users who have created their own avatar identities from a library of characteristics in the software program can "meet" each other and enter chat sessions or explore music offerings and purchase merchandise associated with the site, says Steven Greenberg, a consultant to Worlds. The company's broadband-enhanced site is adding video clips and richer graphics, and has implemented "shared-state capabilities" that allow participants in an interactive game or other session to pick up and manipulate objects, he adds.
Road Runner, by making Worlds a channel on its site, gives Worlds much greater exposure than it would have as a standalone provider of broadband-enhanced content, Greenberg says. This is a portal strength that Road Runner has begun to exploit on a wide scale as part of its sponsorship and advertising initiatives.
"We're finding the sponsorship concept gives us a great way to leverage the best of what's out there and to add a measure of added value (to) Road Runner," says Bob Benya, vice president of Road Runner's Power Media Services unit, which spearheads the advertising and e-commerce efforts of the venture.
The media development tools now available for broadband content make it possible to move away from the traditional Web-page paradigm where HTML (Hypertext Markup Language) defines how everything from text to video clips to banner ads is tied together, Benya notes. "We're combining all the elements and playing them dynamically to fit each user experience," he says.
A key feature of Road Runner V.2 is the new "Power Window" advertising box that features animation and rich graphic messages, often with one-click connections to video segments. "It's almost a precursor to Road Runner TV," Benya says.
Rather than operating in a rectangular window using the traditional Web-page techniques of HTML, the Power Window is square, with advertisements running on a rotating basis. Some Power Window ads come with built-in browsers that keep the user at the home site as the window expands to something on the order of half-screen size to run the user-driven applications, Benya says, describing this as the approach Road Runner prefers that its advertisers take. A second way the window is used is to link the user to an advertiser's page that has been co-branded with Road Runner and is hosted on the Road Runner network.
"The Power Window can also link the user to the advertiser's home site, but that's our least used and least recommended application," Benya says.
Just as the new creative tools support development of compelling content, they support creation of a new kind of advertising which has become the driving force behind surging attention to broadband content development among media developers of every description. The potential of this technology to push Web ad revenues into major-league competition against broadcast and print is the driving force behind the Excite@Home approach to delivering content.
Excite@Home officials say the new ExciteXtreme.com broadband portal will guide high-speed users, no matter what platform they're on, to much of the same broadband content and rich-media advertising that is @Home's hallmark. And, they add, the company will use the @Home cable-oriented backbone network as well as caching facilities in regional data centers to ensure these users have a superior broadband experience through ExciteXtreme.
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