this looks pretty cool... not sure who does the payment for this? anyone know... probably just vaporware at this point.
biz.yahoo.com
BroadVision Launches World's First Personalized e-Billing Product
One-To-One Bill Delivery and Payment Application Offers Deeper Customer Relationships, Revenue Opportunities, Reduced Costs
REDWOOD CITY, Calif., Feb. 8 /PRNewswire/ --BroadVision, Inc. (Nasdaq: BVSN - news), the leading worldwide supplier of personalized e-business applications, today announced the availability of BroadVision One-To-One(TM) Billing, the newest offering in the BroadVision One-To-One applications family. One-To-One(TM) Billing is the first personalized customer electronic bill delivery, payment and self-care application available. The application enables companies to deliver personalized bills to, and receive payment from, customers online. It also allows customers to self-manage their accounts, payment methods, and subscribed products and services. The sophisticated bill presentment features of the product enable one-to-one relationship marketing with customers while reducing the costs associated with customer care and paper-based billing.
One-To-One Billing allows companies to interact effectively with their customers every billing period by including powerful, personalized messages to customers when they review and pay their bills, creating opportunities to increase revenue by cross-selling and up-selling customers on additional services. Billers can target these personalized messages based on their customer's interest profile, payment history, as well as from data within the bill itself, such as the current amount due, number of minutes used, or almost any other data present in the bill. Other key application features include: customer self-enrollment/registration, review of current and previous bill summaries, details and payments, scheduled bill payments using credit cards or direct debit, targeted email notifications, customer-defined alerts, marketing inserts and self-service transactions. Additionally, BroadVision One-To-One Billing is deployable in less than 90 days, interfaces with popular databases and legacy billing systems, includes a packaged Bill Data Extraction Toolkit, and scales to millions of bills per month.
The packaged Data Extraction Toolkit is a utility application that lets billers easily construct simple routines to extract data of interest. This data can be from the customer's bills and other legacy sources such as account or subscribed product databases. The utility will extract the desired relevant data and update the One-To-One customer profile based on a set of business rules. Once the data is in the profile, it can be used for personalization and targeting by business and marketing professionals.
``One-To-One Billing appeals to many industries, and we've already seen a keen interest in this technology from our current telecommunications, utilities, retail and business commerce customers,' said Simon King, vice president of product management for BroadVision, Inc. ``These companies want the product's advanced personalization and relationship management features in addition to its bill delivery and payment functions. The ability to deliver relevant offers or appropriate service information is a significant, revenue-enhancing, competitive advantage. The billing cycle is often a company's most consistent customer contact point, and billers want to maximize the impact of this important customer interaction.'
``TELUS has been using its 'powered by BroadVision' Interactive Commerce service to provide personalized customer care and on-line billing capabilities for our customers as well ourselves. Integration with existing corporate systems, handling complex business transactions, and heavy volumes-all were critical capabilities possible using BroadVision,' Michael Lapalme, director Interactive Commerce Services, Telus Advanced Communications. ``With the availability of the BroadVision One-To-One Billing product, time-to-market has significantly improved.'
About BroadVision
BroadVision, Inc. is the leading worldwide supplier of personalized e-business applications. BroadVision's end-to-end solutions enable companies to rapidly deploy and cost-effectively operate secure, scalable, intelligent, and flexible e-business applications for e-commerce, financial services and knowledge management. The Company's entire product line has experienced strong growth and increasing acceptance by Global 2000 businesses, government entities and ``e-startups.'
BroadVision has more than 500 customers in financial services, retail/distribution, high technology, telecommunications, government and travel including Argentaria, American Airlines, British Telecom, CCF Group, Credit Suisse, Ernst & Young, Hewlett-Packard, The Home Depot, Motorola, RS Components, Sears.com, Vodafone, Wal-Mart, and Xerox. BroadVision is headquartered in Redwood City, Calif. and maintains an extensive network of subsidiaries and licensed resellers in North and South America, Europe, and Asia. BroadVision is a public company traded on the Nasdaq in the United States under the symbol BVSN and on the high-technology stock market of Germany, the Neuer Markt segment of the Frankfurt Stock Exchange, under the symbol BDN. The Company can be reached at 650-261-5100 or at www.broadvision.com.
NOTE: BroadVision is a registered trademark and BroadVision One-To-One is a trademark of BroadVision, Inc. in the United States and other countries. Other names herein may be the property of their respective owners. |
