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Non-Tech : Quote.com QCharts
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To: jebj who wrote (5968)2/10/2000 12:09:00 PM
From: qcom_datadept  Read Replies (1) of 17977
 
Hi all, just to clarify... we do not have any plans on charging subscribers to call our support lines. As far as improvements, we have reduced the average wait times down to under 5 minutes, and most of the time the pick-up time is less than 1 minute (peak times being the exception.)

If you have any further questions or comments, please let me know.

Thanks,
Jay Frank
Financial Data Analyst
Client Services, Lycos/Quote.com
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