Novell (NOVL) dirt cheap, good buy? Message Board

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Technology Stocks : Novell (NOVL) dirt cheap, good buy?

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To: Scott C. Lemon who wrote (30308)	2/14/2000 12:29:00 PM
From: PJ Strifas	Read Replies (1) of 42771

The security aspect falls into more than one easy lump for us to discuss. We need to be mindful that any IM client installed on company computers are subject to the same restrictions and "snooping" your company email is. Therefore, depending on one's concerns - they should follow the same policy on IMs as they do on email (don't type anything you don't want to be read by 3rd party). Also, the pattern concern you bring up is interesting - I engaged in a discussion with some colleagues regarding BorderManager and logging website requests. Can companies use these to track your work habits? With the control of IP addressing in the hands of network admins and the current state of logging tools, just about anything can be tracked. I do understand that the discussion centers around a product that is "hosted" by a 3rd party (AOL). Perhaps I'll use a better forum to express my idea at this time regarding a "hosting service" for IM sessions :) There is always a concern when a 3rd party handles sensitive communications. Again, I feel this product merely showcases the possibilities of how this tool can be immensely valuable to companies if used in the appropriate manner. Tying IM services to eDirectory will help some - using encryption to handle communications or VPNs is even better. AOL's IM and ICQ are consumer-end products which have taken the place of telephone party lines - some companies are looking to move this same concept into the corporate space including Tribal Software and a few others. Regards, Peter J Strifas [PS - Some companies are already looking to expand AIM into this space - there's a niche here for secured outsourced InstantMessaging. The BizBuddy service costs $500 per month for two customer service accounts. When a consumer sends a message to the BizBuddy, the message is sent to AOL's servers, which then route it to the FaceTime server. The FaceTime server determines what business the buddy represents and then checks to see what customer service rep is available. The software can be configured to enable reps to handle multiple conversations, Hsieh said. It also allows companies to place consumers in a queue if there are no representatives available.]

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