CheckFree Holdings Corp. (CKFR), the next Dell, Intel? Message Board

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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel?

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To: axp who wrote (13833)	2/17/2000 2:39:00 AM
From: TLindt	Read Replies (2) of 20297

>>>>I expect that the companies who send me the statements can recreate the paper in the remote chance that's necessary. But not by archiving the paper or an electronic image of the paper - by maintaining the database that generated the paper. 6 months of accessible statements seems like plenty to me, but I don't think I'm typical. I keep my own records and spend a lot of time at it. American Electric Power....that was the e-biller I asked for 12 months to give me statement copies from e-bill. It could not be done....because what I got 'e'd...they couldn't see or reproduce, the "print stream was gone". Whenever we'd talk...it was a fucking mystry. The folks at customer service couldn't even see my e-bill because it was "e" and not flowing through traditional print withing there network....SO they knew One thing...and my balance. No Payment history....I'm talking nadda. Might as well as thrown shit in their eyes and mine too. Every bill I got showed one payment a month, even though I made one payment a week for over 2 years...they couldn't see it, nore I on my e-bills....no detail on my side or thiers and they couldn't for the life of them recreate an origional duplicate billing with total transactional history for my records....from "e" to Paper. Na, they could not do it. All the transactional history is totally lost.....gone....history. Forget it. Now it was only utilty bills I tried this with, but...I'd never trust secure transactional records or business documents...WITHOUT EXACT GUARNTEED DUPLICATED, CERTIFIED ARCHIVE. NEVER!!!! I'm looking at a paper here now for the first time in 2 years, it's here, detail..but it wasn't by 'e'....it was all lost by everybody party to the transactions service. Unless it was on paper like I see now, here...before my eyes..first time in 2 years.. FUCKING DETAIL, AND I got ARCHIVE. Paper, but it's better then what I got... NOTHING>

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