"Friday February 18, 6:05 am Eastern Time
Company Press Release
Corporate Profile for Interactive Telesis Inc., dated Feb. 18, 2000
(BUSINESS WIRE)--The following Corporate Profile is available for inclusion in your files. News releases for this client are distributed by Business Wire and also become part of the leading databases and online services, including all of the leading Internet-based services.
Published Date: Feb. 18, 2000
Company Name: Interactive Telesis Inc.
Address: 535 Encinitas Blvd., Suite 116
Encinitas, CA 92024
Main Telephone
Number: 760/632-1700 or 800/931-5050
Fax Number: 760/632-1790
E-mail Address: info@intelesis.com
Investor Relations
Contact: JJ Jeffrey
Business number: 888/546-2957
Trading Symbol/
Exchange: OTCBB:TSIS
Business: Hosting facility for complex speech-enabled IVR
applications
No. of employees: 26
Cusip: 45838A-20-9
Company Description:
ITI develops and hosts complex, speech-enabled IVR applications on a fully redundant, mission critical network. We distinguish ourselves by employing talented people with a passion for creatively deploying technology and for delivering superior customer service.
ITI offers a range of IVR and ASR solutions including:
Automated Speech Recognition -- Third Party Verification -- Digitized Replay -- Call Center Solutions -- Automated Surveys
Automated Speech Recognition
By providing businesses with a far more comfortable and flexible interface than touch-tone, speech-activated applications lower costs and raise customer satisfaction levels. Interactive Telesis can provide the development, integration and hosting services needed to develop and deploy your ASR application.
Third Party Verification
ITI provides one of the most reliable third party verification service on the market today. Our unique, technology-enhanced service provides the two things customers need most: verification security and dramatically reduced cost.
Digitized Replay
Our digital audio playback service allows the replay on demand of a teleconference, training session, announcement, or any event by providing a ``virtually live' digital audio copy that can be accessed using a touch-tone telephone or via the Internet.
InvestorREACH(TM)
Interactive Telesis offers a sophisticated, high-quality automated shareholder communication service allowing public companies to communicate with their investors in a timely and affordable manner. Our customers do not require any hardware, software or training.
Automated Surveys
Automated surveys are a powerful, cost effective tool for gaining valuable information quickly and efficiently. Whether a business is conducting a large-scale market research project or simply trying to gain feedback from current and past customers. Our partners can now bundle these services with their existing offerings, allowing their clients to collect marketing information and monitor customer satisfaction more quickly and cost effectively than ever before.
Call Center Solutions
Interactive Telesis provides call center solutions that measure agent effectiveness, provide customers with easier access to information, reduce operational costs, enhance revenues and enable high-quality, personalized customer service.
Custom Applications
Simply having access to the most accurate and robust speech recognition technology does not guarantee the successful deployment of speech-enabled applications. Success also requires careful consideration of diverse issues at every stage of application planning and implementation. The best designs draw on many areas of knowledge including network characteristics, resource optimization and system evaluation gained primarily through years of experience deploying complex voice applications. Our design technicians and engineers determine if the objectives can be met through automated speech recognition or interactive voice response.
Reporting
-- Real-time, on-line results
-- Custom formats
Options
We offer a broad range of options customized to meet specific requirements.
-- Call Limiting - Limits the number of calls placed from a single household.
-- Credit Card Verification - Instantly verifies and authorizes major credit cards.
-- ANI Capture - Automatic Number Identification recognizes where the call originates.
Contact
For additional investment information, please call our investor relations department at 888/546-2957. To access our shareholder information line, please call 888/822-2020. For inquiries regarding IVR and ASR, please call Michael Hutchison, VP, Business Development at 800/873-4274.
--------------------------------------------------------------------------------
Contact:
Interactive Telesis Inc."
biz.yahoo.com |
