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Non-Tech : CyBerCorp.com
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To: CyBerCorp.com who wrote (281)2/19/2000 2:13:00 PM
From: E. Davies  Read Replies (3) of 1001
 
I've got a serious peeve with Cyber-X lately that I've been waiting to see if it gets fixed. I'm beginning to wonder if its a new "feature". I sure hope not, as I consider it a near fatal flaw.

The price limit box moves around following the last trade until you manually set the price. It has always done this every time you change the order routing. The more severe problem is that recently as soon as you enter an order it returns to moving the limit price. This is very destructive to trading for several reasons. One simple example is that often I'll enter an order - wait for a little while to see if it will fill, then move it down a teeny or two and enter again. Now that the price is randomly moving from where I last set it this is a *very* painful task.

Another very frequent time this problem shows up is when you want to modify an order. Cyber tries to do a cancel/replace, but if the cancel does not happen fast enough it refuses to enter the order. I've always gotten around this by just hitting the order again after the cancel finally comes through. Now my order has moved because the limit price is changing again.

Several times I have entered orders incorrectly because I have forgotten that the limit price moves from where I set it.

I've been having computer issues and have done a lot of uninstall/resinstall (including installing cybertrader) and hope that maybe this is just an issue related to that. The version # is 1.114- using CyberX+, but I'd gladly switch to any version where it does not do this.

Are others out there seeing the same thing I am? Is there a working version available that does not have this problem?

Eric
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