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Non-Tech : Ingram Micro

IM 38.89

0.0%

Dec 13 4:00 PM EST

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To: David O'Berry who wrote (550)	2/20/2000 1:19:00 PM
From: Ausdauer	Read Replies (2) of 576

David, You stated... This is the guy or gal that may not be able to receive packages at work and would like to purchase a lot more product over the web. The problem is he/she hates the final interaction in the transaction. Ordering is no problem. Paying for it is easy. Shipping it can be ironed out. Receiving it on the other hand is a pain. My biggest complaint about UPS or FedEx or USPS is that the delivery is delayed if you aren't home during the day to receive it. That is very frustrating if you're really pumped up about a new purchase in the mail. In my area you could leave a package on the doorstep and not worry about it getting ripped off. (Yes, there still are places like this in the USA!) My biggest fear would be that the contents would freeze or get rained on or chewed up by a squirrel. This is the dilemma. Good consumers usually have good jobs. They are not home during the day time to retrieve packages and don't want to make special arrangements for pick-up. Places that I feel would be great "repositories" for delivery would be chain stores like SuperAmerica that you see on every street corner. Direct delivery to places of employment would also be great. Imagine a pick-up window in the company cafeteria at 3M or Honeywell. There are even places like MailBoxes, etc... that are designed to handle this kind of business. Either way it has to be cheaper than a package-by-package delivery by a guy in a brown suit in a brown, refurbished milk truck. Last May I was in Sunnyvale for the Shareholders' Annual Meeting for SanDisk. We took a few days off to go and see some sites around the Bay Area. My sister recommended a National Park just south of San Francisco and we headed out in our rental car. The road was steep, winding and narrow. At one point it was down to a single lane. If another car were to come by I could have imagined gravel and other rubble caving away on the outside of the curve. (My biggest fear was being found 3 weeks later by park rangers totally desicated in a Chevy Lumina crushed flat as a pancake and wrapped around some prehistoric conifer.) Well, we were about 20 minutes from our destination in the middle of a redwood forest when out of nowhere a UPS truck approached us from the opposite direction. I suspect it had some delivery for the gift shop at the Ranger's Station because there was nothing else in this remote area that would have required a delivery. My wife and I both broke out laughing. The bottom line, there has to be a better solution! Ausdauer

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