StarBase Corp. Announces Integration with the Psylvestris Customer Care System; Complete Software Development Management in One System
February 22, 2000 08:47 AM
SANTA ANA, Calif.--(BUSINESS WIRE)--Feb. 22, 2000--StarBase Corp. SBAS , a leading provider of eBusiness digital asset management solutions, Tuesday announced an integration between Roundtable(TM), the leading Application Development Management Solution for development of Progress-based applications from StarBase, and Psylvestris(TM) the leading Customer Care System for Progress users from Walker Martyn, Ltd., United Kingdom.
The integration has been developed jointly by the two companies to benefit users of the Progress development environment by giving them the best overall management system available on the market today.
All aspects of an incident can now be handled with one fully integrated system. These include logging the original help desk call and converting it to a change request, estimating the coding effort needed from the change request, converting the change request to one or more tasks and scheduling resources to complete the task, checking out the relevant code for change and checking in the new code, online impact analysis of both programs and schema, deployment of the changed files and their schema, and updating the status of the change request as appropriate.
The integrated system also handles the notification of incident and status to the appropriate people, the product release mechanism for the altered software, updating the customer asset record including time spent on all parts of the process, charging for the work done, a comparison of estimated budget versus actual time spent, and invoicing to the appropriate customer or cost center.
"This interface is totally automatic and seamless. Just press a button in Psylvestris to send the code change task to Roundtable and Psylvestris automatically knows when the code change has been completed by developers," said Christopher Dodd, director of marketing for Walker Martyn. "This process helps solve problems more efficiently and gives the customer a comprehensive overview of the entire process. We are extremely pleased with the program."
"Roundtable's tight integration with Progress Software's technology gives developers the ability to take advantage of a robust application development management solution. It provides immediate and comprehensive insight into the myriad of modifications made during custom development," said Thomas Brattvet, vice president sales for StarBase. "Roundtable also automates the promotion of code and schema changes and deployment of systems and updates, thus reducing time, cost, errors and management of the development projects."
About Walker Martyn
Walker Martyn is one of the leading suppliers of Progress-based software in the United Kingdom. They have developed a suite of programs covering all aspects of managing and measuring customer-based processes. The Psylvestris system covers more areas of an organization than its competitors, comprising some 20 modules and 1,300 programs. It offers many features, giving users a unique opportunity to develop and implement a consistent user oriented strategy, at a fraction of the cost and time of its competitors. Customers include large and small users and a number of the leading software houses and developers. Walker Martyn is based in Glasgow Scotland: Tel +44 141 332 7999, E-mail sales@walkermartyn.co.uk. For further product and company details, visit www.walkermartyn.co.uk
About StarBase
StarBase Corp. is a leading provider of eBusiness Digital Asset Management Solutions for the enterprise. The underlying StarBase eCycle technology offers a complete family of user-friendly software products that enable teams of people to collaborate in the production of Web sites, e-Commerce and business critical applications. StarTeam, a prime component of eCycle, received "Two Thumbs Up" from New Media in May 1999, Four Stars from Software Development in August 1999, was named the 25th fastest growing ISV for Windows by Microsoft and CMP Media in April 1999, and "Best of the Test Center" by InfoWorld in January 1998. Leading organizations such as Boeing, Dell Corp., Intel Corp., Hollywood Entertainment, Bank of America, Sprint, and Xerox have chosen StarTeam to aid in their development projects. StarBase is located at 4 Hutton Centre Drive, Suite 800, Santa Ana, Calif., 92707. Tel: 714/445-4400. Fax: 714/445-4404. Visit StarBase's Web site at www.starbase.com.
StarBase and its product names are trademarks of StarBase Corp. All other product and company names herein are trademarks of their respective owners.
Forward Looking Statements
When used in the preceding discussion, the words "believes, expects, or intend to" and similar conditional expressions are intended to identify forward-looking statements. Such statements are subject to certain risks and uncertainties and actual results could differ materially from those expressed in any of the forward-looking statements. Such risks and uncertainties include, but are not limited to, (i) conditions in the general economy or the software industry, (ii) the timely development and market acceptance of products and technologies, (iii) competitive factors, (iv) demand for team productivity software products, (v) sell-through of products in the sales channel, and (vi) other risks described in StarBase Corp.'s SEC reports and filings.
CONTACT: StarBase Corp., Santa Ana Danny Franklin, 714/445-4452 dfranklin@starbase.com or Ann Jones (investor relations), 714/445-4440 ajones@starbase.com
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