Rainmaker Launches Contract Renewal Services for Intuit's QuickBooks Support Network
SCOTTS VALLEY, Calif., Feb. 23 /PRNewswire/ -- Rainmaker Systems (Nasdaq: RMKR - news), a leading web-based Customer Relationship Management (eCRM) company, announced today that it has launched Renewal services for Intuit Inc. (Nasdaq: INTU - news), a leader in e-finance. Focused on renewing Premier Plan Support contracts for QuickBooks© Support Network (QBSN) customers, Rainmaker's services are designed to deliver increased support revenues to Intuit and ensure customers are aware of all the benefits offered by QBSN.
``Initial results of the Renewal program are outstanding. Renewals are ahead of plan, and our QBSN customers appreciate being reminded when it's time to renew,' said Linda O'Keeffe, group services marketing manager, small business division, customer support at Intuit. ``They are especially pleased to learn about the recent addition of 24x7 access to technical phone support and a members-only web site with electronic incident support.'
Intuit's QuickBooks is the most popular small business accounting software, with nearly three million users. With the Premier Plan Support, customers derive optimal benefit from QuickBooks through access to 24 hour technical support, priority hotline phone service, a members-only web site, and a quarterly newsletter. Rainmaker's proprietary multi-step Renewal systems and methodology ensure Premier Plan Support customers are aware of their support contract expiration and know the advantages of renewing.
``QuickBooks customers know the software is critical to running their businesses, and see Premier Plan Support as a smart investment,' said Bob Mason, Senior VP of client sales and marketing delivery of Rainmaker.
About Rainmaker Systems
Rainmaker Systems is a leading web-enabled Customer Relationship Management (eCRM) company for software and other technology companies. By integrating technologies, processes and people, the company provides a transparent customer relationship infrastructure for its clients. Its sophisticated eSales and eMarketing programs are designed to increase revenue per customer, strengthen customer loyalty, and improve awareness of clients' products and services such as software subscriptions, support contracts, and education services. For more information visit www.rmkr.com.
Cautionary Note Regarding Forward-looking Statements Under the Private Securities Litigation Reform Act of 1995: Information in this release that involves Rainmaker's expectations, beliefs, hopes, plans, intentions or strategies regarding the future are forward-looking statements that involve risks and uncertainties. All forward-looking statements included in this release are based upon information available to Rainmaker as of the date of the release, and we assume no obligation to update any such forward-looking statement. These statements are not guarantees of future performance and actual results could differ materially from our current expectations. For further discussion of the risks and uncertainties, readers should refer to the Company's registration statement on Form S-1 declared effective by the Securities and Exchange Commission (``SEC') on November 16, 1999.
NOTE: Rainmaker Systems and the Rainmaker logo are trademarks of Rainmaker Systems, Inc. QuickBooks, Intuit and QBSN are trademarks of Intuit Inc.
CONTACT: Jennifer Higuchi of Nadel Phelan, 831-439-5570, ext. 225, or jenniferh@nadelphelan.com; or Wink Grelis or Rainmaker Systems, 831-440-5067, or wink.grelis@rmkr.com.
SOURCE: Rainmaker Systems |
