docHarbor Signs Online Document-Management Service Agreement With Centura Banks, Inc.
Regional Financial Services Provider Chooses Leading Document ASP
For Online Document Delivery and Storage
SAN DIEGO, Feb. 24 /PRNewswire/ -- docHarbor(SM), a leading document application service provider (ASP) and a business unit of Anacomp, Inc. (Nasdaq: ANCO), today announced that it has signed an agreement with Centura Banks, Inc. (NYSE: CBC), to provide online document distribution and storage. docHarbor is providing this online, private-access service as part of its broad range of online document delivery capabilities.
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Headquartered in Rocky Mount, North Carolina, Centura Banks, Inc. provides a full-line of financial services including banking investments, insurance, and asset management to individuals and small businesses. Centura Bank has more than $11 billion in assets and more than 250 offices in North Carolina, South Carolina, and Virginia.
Under the agreement, docHarbor will capture, index, and transform Centura's complete portfolio of mainframe-generated reports and deliver the electronic images of these documents to users in Centura's centralized customer support units via Centura's internal network. docHarbor will provide a secured connection from Centura's headquarters to its own e-document center in Dallas, Texas.
docHarbor's online service solution, which is replacing Centura's legacy system, is expected to deliver several key benefits: a single point of access to all documents and improved customer service through more rapid access to statements and other correspondence. Additionally, docHarbor's online offering is scalable, allowing Centura to add any number of additional concurrent users and documents as its business grows.
"docHarbor delivers an all-in-one service solution that requires no capital investment and that integrates, delivers, and stores Centura's documents with greater efficacy than an internal system," said Ralph W. Koehrer, president and chief executive officer of Anacomp. "In addition to around-the-clock support, guaranteed uptime, and extended access to stored documents, docHarbor's online service will grow with Centura to handle the bank's document storage and distribution volumes not just today, but well into the future."
Centura Banks Inc., an $11 billion-asset financial services company based in Rocky Mount, N.C., provides a complete line of banking, investment, insurance, leasing and asset management services to individuals and businesses in North Carolina, South Carolina and Virginia. Centura's broad range of financial solutions is provided through more than 250 full-service financial offices and Centura Highway, the bank's multifaceted customer access system that includes telephone banking, an extensive ATM network, PC banking, online bill payment and the bank's suite of Internet products and services. Additional information may be found on Centura's Web site at www.Centura.com. |
