Valu-net forms E-CRM Division to execute sideware partner agreements
Appoints President to Promote Valu-net as Premier CRM Solution Provider Canadian Venture Exchange Symbol: VNE
TORONTO, Feb. 24 /CNW/ - Valu-net Corporation ("Valu-net") (CDNX: VNE), today announced the formation of a separate e-Customer Relationship Management division to execute the company's partnership agreement with Sideware Corp. of North Vancouver, BC (OTCBB-SDWSF and CDNX-SYD.U). The new division will be lead by Mr. Michael Russell, a versatile senior executive with over 20 years of leadership experience in the high-tech industry in North America. "In the New Economy, e-Business absolutely must build strong relationships with their online customers, said Michael Russell, president of Valu-net's e-CRM division. "To provide this reach quickly, the e-CRM division will make extensive use of Sideware's industry leading technology in addition to e-Business enabling products and services produced by Valu-net." Valu-net's e-CRM division will be responsible for developing, integrating and deploying Web-based customer relationship management solutions. The new e-CRM division enables Valu-net to build unified Web applications that integrate the back-office e-commerce expertise of Valu-net with customer-centric front-office technologies using Sideware's Dr. Bean software.
Under Mr. Russell's leadership, Valu-net's e-CRM division will deploy a full range of e-Business services focused on:
- Expanding the growth of e-CRM technology in the Canadian market. - Identifying new and emerging markets in the North America that will benefit from e-CRM. - Streamlining existing call centers with e-CRM technology to create unified customer interaction frameworks for the next generation of e-business. - Reaching customers in specific vertical markets (e.g. insurance, health care, financial and telecommunications) that will benefit from an integrated e-commerce and CRM strategy.
As president of the newly formed e-CRM division, Mr. Russell will be responsible for creating and executing the division's strategic marketing plans, and promoting Valu-net's leadership in the rapidly emerging e-CRM market. A second integral component of Mr. Russell's position will be to grow, develop and maintain key strategic partnerships, alliances and sales channels with best-of-breed technology partners. Mr. Russell has a proven record of accomplishment in strategic planning, market and business development, and driving growth in a competitive environment. He joins Valu-net from RBI Consultants, where he was responsible for strategic planning and marketing consulting with Fortune 500 technology organizations in Canada. Mr. Russell previously held senior management positions with leading organizations such as IBM Canada, Dun & Bradstreet Financial, and On-line Software Canada.
About Valu-net Founded in 1995, Valu-net develops online marketing and electronic commerce programs for selling products over the Internet. This expertise is used to directly create Internet business initiatives through Valu-net's own divisions, joint ventures, and industry partnerships. In addition, Valu-net is able to offer merchants a complete range of business enabling services to meet the growing demand for secure and effective electronic commerce. These services are available to merchants directly through Valu-net or indirectly through agreements with agencies and resellers. Valu-net's division, the eMerge Alliance (www.emergealliance.org) offers merchants easy entry into the electronic commerce market with a turnkey solution that is both scalable and cost-effective. Further information is available through Valu-net's corporate web site at www.vncorp.com.
The Canadian Venture Exchange has neither approved nor disapproved the information herein contained. |