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Non-Tech : Datek Brokerage $9.95 a trade

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To: TheKelster who wrote (14186)2/24/2000 8:53:00 PM
From: William D. Tanner  Read Replies (1) of 16892
 
I'm having problems with Datek again. It's now nearly 5 hours since market close and the applications servers are still too busy to process my requests. I don't get it! They've had over a year since these problems started to get them solved. Today it was taking 20 seconds to get a response when I placed an order on the express server, and marketable orders were being passed up. They would take so long to get into the system that the price would change twice before they were showing up. How long is it going to take before things are operating smoothly? Why do they advertise for more clients when they havent been adequately serving the ones they have? What gives? ANYONE?
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