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To: Green Receipt who wrote (11595)	3/1/2000 8:47:00 AM
From: SIer formerly known as Joe B.	Read Replies (1) of 32896

Investor has heart attack as shares tumble AN investor from the Channel Islands had a heart attack after he could not get through to his stockbroker to sell his plummeting shares. Last month, the man, who wishes to remain anonymous, lost more than a thousand pounds while he was kept on hold by Charles Schwab, one of the largest brokers in the country. He then collapsed and was taken to hospital before being flown to London for emergency treatment. Doctors attribute his heart attack to stress - which the investor claims was due to Schwab's delay. Even when he was in hospital he kept trying to phone the broker - again without success. He was unable to sell the shares through another stockbroker because they were held in a nominee account at Schwab. The 62-year-old investor, who has now recovered and returned home, said: "I was trying to sell Arcadia shares at 61p, but while failing to get through they plummeted to 49p. At the same time, the price of my Multimedia and Storehouse shares was also falling fast and I couldn't sell. The stress was too much and I have paid a heavy price." He is now demanding compensation for the losses from Schwab and is considering court action if his demand is not met. The claim is the latest in a run of problems to beset the country's biggest execution-only stockbroker. The Sunday Times has recently highlighted the plight of thousands of other investors who have lost money as a result of delays. The Financial Services Authority, the City regulator, is recently understood to have intervened in the crisis and demanded assurances that services will improve. Last week, Charles Schwab - founder of the American-based company - flew to Britain to try to restore the reputation of the stockbroker. He will feature in an advert for the firm - although the regulator has asked Schwab not to promote its services until the problems are rectified. A spokeswoman said: "We consider compensation claims on an individual basis - but obviously a heart attack is triggered by a wide range of factors. We have now improved our service and are confident that these delays are a thing of the past." Savers told: quit offshore accounts by Robert Winnett

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