>>IBM....to perceive human feelings, and it released a robot designed for demonstrating the new technology.<<
Well it's about time. I always felt something was being lost in my calls to tech support.
nikkeibp.asiabiztech.com
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IBM Unveils Tech to Enable Computers to Perceive Human Feelings
March 2, 2000 (TOKYO) -- IBM Corp. unveiled its Blue Eyes technology to equip a computer with an ability to perceive human feelings, and it released a robot designed for demonstrating the new technology.
The Blue Eyes robot is equipped with a computer capable of analyzing a person's glances and other forms of expressions of feelings, before automatically determining the next type of action.
The U.S. computer giant has been conducting research on the Blue Eyes technology at its Almaden Research Center (ARC) in San Jose, Calif., since 1997. The ARC is IBM's main laboratory for basic research.
The primary objective of the research is to give a computer the ability of the human being to assess a situation by using the senses of sight, hearing and touch.
"This will be a new method of operating the computer, following those by characters, graphic user interface (GUI), and voice," said Myron D. Flickner of the ARC.
Examples of the technology now under study are to have a computer read the expression of the operator and to take necessary steps, to monitor the pulse, body temperature, smoothness of actions, and other symptoms through a computer mouse, before determining the user's state of mind. Also, a computer with this technology could move the cursor by following the direction of the user's eyes.
This type of technology will enable the computer to automatically transmit information related to the screen that the user is gazing at. Also, it will enable the computer to determine, from the user's expression, if he or she understood the information on the screen, before automatically deciding to proceed to the next program.
The research on this type of technology is still in an initial stage, and it is not certain when the technology will be put into commercial use.
IBM has released a robot called PONG, which is equipped with the Blue Eyes technology. PONG is capable of perceiving the person standing in front of it, smiles when the person calls his name, and expresses loneliness when it loses sight of the person.
IBM is showing this robot to the public at the company's exhibition called "IBM General Fair 2000" at the Japan Convention Center (Makuhari Messe) in Chiba prefecture, March 1-3.
(BizTech News Dept.)
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