Veramark's Angeles Group Division is Awarded M&I Data Services Telemanagement Software Contract
WESTLAKE VILLAGE, Calif.--(BUSINESS WIRE)--March 2, 2000-- Veramark Technologies, Inc.'s Angeles Group division (Nasdaq:VERA - news) today announced that it was awarded a telemanagement software contract for Milwaukee WI-based M&I Data Services by The Angeles Group's distribution partner, Ameritech/SBC. The contract value at the end user level was in excess of $800,000.
M&I Data Services provides leading-edge technology solutions to the financial services industry, offering consulting, software, and processing solutions for 3,300 financial institutions worldwide.
The Quantum telemanagement suite will provide M&I Data Services the ability to effectively track and cost allocate telephone calls and billing services/circuits, easily document and keep track of their voice and data cabling infrastructure, schedule work flow and labor management processes, identify and monitor their fixed assets and keep up to the minute, accurate directory records. The applications include, call accounting, cable management, work order/trouble ticketing, equipment inventory, directory assistance, phone bill manager, toll fraud detection and project management services.
``These applications will allow us to keep comprehensive, detailed records of our voice and data communications environment while allowing us to accurately cost allocate and bill back for the managed services. This will enable us to provide better service to our customers while reducing our operating expenses,' said M&I Data Services Chief Information Officer, Lyle Gray.
David G. Mazzella, Veramark President and CEO, stated that, ``The Quantum applications have been designed and are targeted for implementation for the larger more complex communications requirements. A telemanagement contract of this size is highly coveted. We are very proud that M&I Data Services has selected Quantum to fulfill this mission critical task.'
The Angeles Group, a division of Veramark Technologies, Inc. is the recognized leader in providing enterprise telemanagement software solutions for medium to very large Fortune 1000, government, finance, college and university, health care and utility organizations. Their internet/intranet-enabled telemanagement software solutions provide a truly integrated suite of ODBC/Client Server Telemanagement applications.
Veramark Technologies, Inc. is engaged in the design, production and servicing of telecommunications management and billing systems for users and providers of telecommunications services in the global market.
Headquartered in Milwaukee, Wisconsin, M&I Data Services is a division of Marshall & Ilsley Corporation (NYSE: MI - news), a $24.4 billion holding company. M&I Data Services had total revenue of $583 million in 1999. |
