Action Direct - Royal Bank Brokerage Message Board

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Non-Tech : Action Direct - Royal Bank Brokerage

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To: Canuck Dave who wrote (73)	3/6/2000 3:54:00 PM
From: 1king	Read Replies (2) of 175

This afternoon, we have experienced service disruptions through all channels. We were unable to process orders due to technical problems with Automated Data Processing Company (ADP), our service provider in the United States. This was a global outage impacting any securities company using their services. You will experience significant delays in order processing as the backlog is cleared. This disruption has placed greater stress on our already burdened telephone service. or another day at the RB AD office an SI solution............ take a tiny bit of the 200 million plus 1/4'ly profit and buy a server or two! A few english speaking university grads on the phones?!? It does not look that difficult when you see it in print;-)

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