Sagent Closes Largest-Ever Licensing and Professional Services Deal With
yuSave.com
MOUNTAIN VIEW, Calif., Mar 8, 2000 (BUSINESS WIRE) --
Sagent eBusiness Solution Provides Virtual
Direct Marketer Immediate Access to Customer
Information for Cross-Sell and Up-Sell Opportunities
Sagent Technology Inc. (Nasdaq: SGNT), a leading provider of
Real-time eBusiness Intelligence solutions, today announced its
largest-ever software licensing and professional services deal to
implement a comprehensive eBusiness solution for yuSave.com, a virtual
direct marketing company that enables consumers to purchase products
directly from the manufacturers via the Internet. Using Sagent,
yuSave.com will be able to offer targeted cross-sell and up-sell
marketing opportunities to customers based on the most up-to-date
customer transaction information.
The Sagent Solution enables the yuSave.com marketing and sales team to
access customer data, including account information and credit
authorization, on a transaction basis. As a result, yuSave.com offers
additional products from more than 4,000 manufacturers to consumers
while they are still visiting the yuSave.com Web site. Customer service
representatives for yuSave.com are also able to respond more quickly
and accurately to customer inquiries based on both historical and
current customer information.
"yuSave.com, using an array of powerful tools from Sagent, will shortly
bring to market the type of personalized service that consumers will
come to expect," said John Gunning, CEO, yuSave.com. "We will be able
offer the consumer a one-to-one personalized, virtual shopping
experience that will be unsurpassed."
"We recognize the strong demand on businesses to effectively manage
their operational efficiencies and retain profitable customers," said
Ken Gardner, president and CEO, Sagent Technology. "With Sagent,
yuSave.com will be able to address both the customer-facing challenges
that impact top-line revenue and the operational challenges that affect
bottom-line performance."
Once yuSave.com completes the initial implementation of Sagent's
eBusiness Intelligence solution, the company plans to use it to
incorporate external, third-party information via the Web, resulting in
even more precise sales and marketing campaigns.
Sagent delivers the only open, scalable solution that addresses the
complete life cycle for eBusiness Intelligence, including development,
production and ongoing management. The Sagent Solution allows
businesses to collect and analyze customer and operational data from
existing systems and to incorporate the freshest demographic,
geographic, credit and other information from third-party data content
providers in real time. This information is then made available over
the Web via a secure connection to create precise one-to-one marketing
campaigns, identify profitable sales opportunities, and improve
operational efficiencies.
About yuSave.com
yuSave.com is a "click-and-buy" Web site that empowers consumers,
businesses, government and others to purchase products directly from
thousands of manufacturers. By employing a variety of personalized
shopping platforms, yuSave.com offers a combination of the lowest price
with the user-friendliest shopping experience on the Web. Users can
quickly create price/feature/value comparison charts to find just the
right product, or they can use the site's pervasive technology to let
the computer do their shopping. yuSave.com's shopping satisfaction
guarantee ensures users the highest level of site performance and
security, product quality, value and pre-/post-sale customer support.
About Sagent Technology
Sagent Technology (Nasdaq: SGNT) is a leading provider of Real-time
eBusiness Intelligence solutions that enable Global 2000 enterprises to
win, retain and grow new customers, as well as improve operational
effectiveness. Sagent provides products, services and value-added
content that help businesses collect, analyze, understand and act on
customer and operational information in real time.
Sagent powers more than 1,000 customer-driven organizations around the
world and across such diverse industries as e-commerce, financial
services, insurance, healthcare and telecommunications. These include
such market leaders as GE Capital, Sony Online Entertainment,
MapQuest.com, Outpost.com, Ticketmaster, Kemper National Insurance,
Royal & SunAlliance, United Healthcare and AT&T. Sagent has several
strategic relationships, including ADP, Advent, CommerceOne, Compaq,
EDS, IBM, Microsoft, Siebel and USinternetworking. Sagent is
headquartered in Mountain View, California, and can be reached at
www.sagent.com.
Note to Editors: Sagent is a registered trademark of Sagent Technology
Inc. All other trademarks are the property of their respective owners.
Copyright (C) 2000 Business Wire. All rights reserved.
Distributed via COMTEX.
-0-
CONTACT: Sagent Technology Inc.
Michael A. Piotrowski, 727/725-9727
mpiotrowski@sagent.com
or
Miller/Shandwick Technologies
Coby Morley, 650/596-5824
cmorley@miller.shandwick.com |
