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Non-Tech : CyBerCorp.com
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To: jebj who wrote (416)3/13/2000 8:29:00 PM
From: n2growthe  Read Replies (1) of 1001
 
When you have an emergency order, at some firms you can call Customer Support "OR" Trading. I am the President of a Direct Access Brokerage, TradePortal.com. We have different numbers for these areas. If you call one of our Customer Support Reps, they are not licensed to nor do they have the access to a TRADING terminal. They would need to pass this call to our Trading Desk. If you call our Trading Desk they can enter your order immediately. I do not know if this is what happened to you, I only offer the suggestion that you check the number you are calling and make sure that it is the proper Emergency Trading Desk and not the Customer Support Area.

Respectfully,

Merrick Okamoto, President
TradePortal.com
(N2Growthe)
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