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Non-Tech : Complaints About Schwab

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To: Greg Jung who wrote (175)3/15/2000 3:51:00 AM
From: Jorj X Mckie  Read Replies (2) of 196
 
Greg,
From my previous message.
None of those things are part of my problem and there were a number of people that experienced the same problems at the same time, so I know that it is Schwab.

If there are multiple people experiencing the same problem at the same time, it probably isn't my computer. I can point you to these people as they are on SI. I am not talking response time, I am talking about Schwab's system denying me the ability to place trades despite the fact that I can get quotes. My connection to my local area network is 100baseT that is connected directly to the NAP (Network Access Point) via an OC3. It is the same NAP that Schwab is connected to. My problem is not my computer, nor my local area network nor the wide area network connection to the internet, it is Schwab's unreliable system (and it ain't their network either, since most of the time even when I am having problems, I can navigate around their site.

I am not trying to resolve the problem anymore, I am doing what the thread header says; complaining.
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