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Strategies & Market Trends : Gorilla and King Portfolio Candidates

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To: garyx who wrote (19858)	3/16/2000 1:35:00 AM
From: saukriver	Read Replies (1) of 54805

Geoffrey Moore on LHSP: Posted on the gg list on 3/14 "From: "Geoffrey Moore" <geoffmoore@chasmgroup.com> Date: Tue, 14 Mar 2000 21:57:50 -0800 Gang, I really appreciated the Gorilla analysis of LHSP in speech recognition. For me the key question is, when partners design in LHSP and then later decide they want to switch it out for Dragon on IBM ViaVoice, how high are the barriers to exit? My speculation is that the power position will be created not on the desktop but back inside the network where speech recognition may be offered as another service layer. So partner, not customer, switching costs is my touchstone. Geoff Geoffrey Moore Chairman, The Chasm Group (650) 312-1946 Venture Partner, Mohr Davidow Ventures (650) 854-7236"

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