Capital Alliance Group - CPT (CDNX) Message Board

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Gold/Mining/Energy : Capital Alliance Group - CPT (CDNX)

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To: John Powell who wrote (40)	3/16/2000 9:27:00 PM
From: keith massey	Read Replies (3) of 960

Thought I would post this message from the Stockhouse forum. I have had the pleasure to talk with representatives from CPT several times and it is nice to see a broker firm that wants to find out what the customer needs and wants. Hello everyone, I am the Business Development Manager with Capital Alliance Group/SEG and I am posting on this forum to conduct market research for the business plan as I am the one who writes it. Please be advised that at this time, I will not be playing an IR role so please do not deluge my mailbox with requests for tips. I do not wish to run afoul of any securities legislation by posting anything on here that may be deemed to be "promotional." I will periodically, post corrections to any errors that I have seen in messages. I have attached a market research survey below and would appreciate if people could fill it out and email it back to me at reggie@cag-global.com. Feel free to forward this survey to anyone wishing to see a top-tier site built that caters to their needs. If you have any questions or concerns regarding the company's development, it would be much more appropriate to compile them into one listing and sent off to me in ONE email once a week. Somebody may have to volunteer to do that. It would then be possible to compile a detailed FAQ. Thank you, Reggie Chan reggie@cag-global.com Disclaimer: Nothing in this email should be construed as an offer to buy or sell securities. Items in this email are to be considered forward looking statements and not an indication of products and services to be offered in the future. Survey: Feel free to be as detailed as you want in your answers. Brokerage Firms: Which brokerage firms do you use? What commission structures/fees do you pay? What is the maximum you are willing to pay for international trades? What do you like most about your brokerage firm? What do you dislike the most about your brokerage firm? What products and services would you like to see offered? Offshore programs? Discounts to other services? IPOs? How often do you make a trade? what kind of securities do you trade? stocks? options? bonds? mutual funds? futures? etc. Do you trade on margin or short sell? would you do it on international stocks? Do you use charting? what kind of charting software do you use? Metastock? supercharts? would you like to see SEG offering this software with EOD feeds? Do brokerage firms ever implement your suggestions or give you credit on some kind of "Contributions" page? Have you ever seen a publicly posted suggestion board? Would you make use of offshore services if we were to implement? ie. trade using an IBC, have an offshoreVISA with the SEG logo on it, trust services? Gain access to hedge funds like soros fund management? Disclaimer: SEG is not promoting tax avoidance or tax evasion of any kind. What offshore banks would you like to see us partnered up with if we were to do such a thing? Barclays? Anglo Irish Bank? UBS? Bank in Liechenstein? What would you recommend? DLJ has a bermuda branch offering online trading plus offshore services which is why it is under consideration What is your vision for SEG? What would you do if you were the CEO and founder? How would you bring the competition to their knees? Do you find year-end summary statements useful? How much would you be willing to pay for a compilation of your transaction history? What is a mistake that you believe brokerage firms frequently make? Would real-time quotes be essential to you and if so, how much would you be willing to pay relative to north american rates? Do you make use of market depth quotes (eg. Nasdaq level 2 quotes)? Which markets do you trade in? Which markets would you trade in if you could trade cheaply? Web Sites: Which is the best looking brokerage site(s) you have seen? What are the specific elements that you like to see? What is the worst looking brokerage site(s) you have seen? What are the things you do not want to see on a web site? How long on average does it take you to log on? How long are you willing to wait before you get frustrated? What kind of telephone service do you require? What languages would you require? How often do you phone up an online trading broker to make a trade by phone or ask for account details etc. In your opinion, who are the top web designers, ad agencies and PR agencies in the world for businesses such as ours? What advertising mediums do you respond to? do you click on banner ads, buttons or do you simply notice them and go about your business as usual? If you were to rename SEG's name, what would you call it and why? Do you think loyalty programs such as netcentives are effective? what kind of loyalty reward programs do you want? air miles? Cd players? stuff from clickrewards (netcentives)? which loyalty programs do you dislike and why? Would you prefer secure online statements and transaction confirmations utilizing services such as Tumbleweed IME or would you prefer the old fashioned paper route? What kind of research information would you want to have available on the site in order to make an sound investment decision? Business Strategy: Which online brokerages do you believe are adopting a good business strategy and why? Which online brokerages do you believe are adopting a poor business strategy? What is your opinion on Paribas E-Cortal, the upcoming DLJ Pan-Asia Exchange? List any additional comments here. Thank you very much for your time.

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