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To: NY Stew who wrote (2450)3/21/2000 7:35:00 AM
From: Len  Read Replies (1) of 6516
 
Stew,
I got the standard Rocket ebook with the specific plan to use it when travelling. Here is the proble.

In order to download books the Reader must be registered. NuvoMedia has a web site where you accomplish this. My problem is that the registration software requires that Explorer be installed on the computer. The Explorer browser does not appear to be used during registration since NuvoMedia appears to have its own browser that loads as a result of installing the Rocket Book software.

I have both Netscape and Explorer on my computer but use a Proxy Server when I use Explorer (It goes through my company's server which is behind a firewall.) So, it appears that Explorer cannot be accessed properly so I cannot register-- so, I cannot download books.

I will try technical support again today. I'll let you all know. Maybe my problem is unique and inconsequential to the mass distribution of the device.

Len
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