FLEXION SYSTEMS LAUNCHES AUTHORIZED RESELLERS PROGRAM Industry-First Initiative Strengthens Relationships Between Value-Added-Resellers and Small and Medium Sized Businesses San Francisco ? March 21, 2000 ? Flexion Systems today announced that it has launched the Flexion BusinessGuardian Authorized Reseller Program to enhance its managed communication solution for growing businesses. The exclusive network of resellers will take the Flexion BusinessGuardian solution into the offices of high-tech start-ups, legal firms, health care offices and any growing enterprise that wants Fortune 500 managed communications at a fraction of the current cost. Resellers benefit as they get advice and support from Flexion?s sales team, have access to a variety of Flexion marketing programs, and are able to take advantage of a full schedule of training courses on the Flexion solution. ?No one else comes close to offering growing businesses such an easy-to-use, cost-effective and hassle-free solution, while encouraging the reseller to develop strong, on-going service relationships with customers,? said Andrew Bale, president and chief executive officer of Flexion Systems. ?The Flexion BusinessGuardian solution supports our strategy to create a bridge between growing businesses and local telephone exchange carriers and resellers, providing the customer with everything from a dial tone to integrated voice and data communication ? voicemail, email and fax capabilities ? right from the desktop.?
Flexion?s channel strategy has received praise from a number of Service Providers and CLECs (competitive local exchange carriers). Access to a strong reseller channel gives Service Providers and CLECs much greater access to a market segment that comprises more than 90% of the business community. ?Flexion?s reseller program nicely rounds out the BusinessGuardian offering ? service providers serving the small and medium business market will welcome such a program as it will give them the ability to provide enhanced services such as unified messaging and CTI which will ultimately allow them to reach a broader customer base? said Yankee Group Small Business Analyst Eric Klein. ?The Flexion BusinessGuardian Authorized Reseller Program has enabled us to exponentially expand our target customer base,? said Ken Bisnoff, Vice President of Sales and Marketing with TelePacific Communications. TelePacific is a leading business-to-business telecommunications and Internet Service Provider (ISP) focusing on small and medium-sized businesses. Mr. Bisnoff adds, ?By priming the reseller channel, Flexion given TelePacific even greater access to this important market segment.? ?The Flexion BusinessGuardian solution is a compelling solution,? says Don Couchman, President of Lane Systems, Inc., a San Francisco Bay-area reseller. ?In our target market, it allows us to deliver virtually everything that a customer could need in terms of functionality and after-sales service. We expect to see long term gains as a result of increased account control.? About Flexion Systems Flexion Systems is a provider of managed business solutions for the growing company. Flexion designs, manufactures and markets Flexion BusinessGuardian, the brand family name for its one-stop communication and IT solutions designed specifically for the rapidly growing small-business segment. Its mission is to help customers best utilize and integrate voice and data communications capabilities to the fullest. The heart of the Flexion three-pronged approach is the BusinessGuardian X300, an integrated communications platform that works in conjunction with Microsoft Windows NT Server, Windows 2000 Server and Exchange. The other two components of the BusinessGuardian family are BusinessGuardian Insight, a powerful network management and diagnostic service, and the BusinessGuardian Authorized Reseller Program.
Flexion Systems is based in offices in San Francisco in the USA and Maidenhead in the UK and is backed by leading investors from both sides of the Atlantic. Find out more about Flexion Systems and the BusinessGuardian product family at www.flexion.com. All product and company names herein may be trademarks of their respective owners. |