Complaints About Schwab Message Board

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Non-Tech : Complaints About Schwab

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To: bazan who wrote (181)	3/25/2000 3:02:00 PM
From: Jorj X Mckie	Read Replies (1) of 196

bazan, I have already started my migration over to ML, but I am still using Schwab for my day to day trading. As soon as I get comfortable at ML, seeyalaterschwabie.com. This past week had at least two days where I could not get confirmations and/or could not place trades for some period of time.... I did get a form letter from Chuckie himself and David S. Pottruck saying that they were sorry for the problems and thanking me for my patience....HA! I think that I will respond directly to Chuckie himself and point out that they had better learn a few things about customer service right after they learn something about system reliability. Jorj

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