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Technology Stocks : John, Mike & Tom's Wild World of Stocks
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To: John Pitera who wrote (787)3/30/2000 6:00:00 PM
From: johnsto1  Read Replies (1) of 2850
 
John. I think this has something to do with what SDNA shareholders are looking for but I'm just picking up whatever,if any,trail is there.
Oracle Delays Parts of CRM: Buyers Beware
March 23, 2000
Erin Kinikin
Oracle confirmed this week that it will delay several modules of its long-awaited customer relationship management (CRM) 11i release, a caution flag to companies with pressing CRM needs considering Oracle. The two modules (Oracle Telesales and Oracle Web Sales) will be a controlled release, subject to installation restrictions and additional handholding. While Oracle emphasizes that only two of 63 CRM modules are affected by the slip, Giga notes that business-to-business (B2B) companies will have great difficulty establishing customer relationships without a way to sell products and manage accounts. (Mobile Sales was initially a controlled release as well but has now been added to the general availability list.) Oracle's plan to release several industry-specific CRM modules (e.g., banking, utilities, telecommunications) concurrent with base CRM functionality also points to significant release cycle compression and added risk, and will likely result in additional delays. (Siebel and SAP ship industry-specific functionality at least a quarter after the base product.) We reiterate our position that Oracle will not deliver a robust enterprise CRM suite until the end of 2000, and urge companies to proceed with caution.
¸ 2000 Giga Information Group
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