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Technology Stocks : Cyberian Outpost (Symbol: COOL)
COOL 0.103+10.6%Sep 5 5:00 PM EST
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To: Leo Francis who wrote (1906)4/2/2000 6:05:00 PM
From: AJ Berger  Read Replies (1) of 1932
 
you're betting on the wrong horse in the wrong race

I would never buy any E-Commerce company stock as
any first year business school student will tell you that
unless they couple with a B&M, they are doomed to fail.

If I were to risk my hard earned money on a E-Commerce
company, I'd be bottom fishing BUYX here, not COOL.

COOL's service has been going downhill for months
now. My complaints are just the tip of the iceburg,
and have been fairly made after a dozen or so orders
over the past 9 months. COOL tries to distinguish
itself on quality of service, and delivary, because
they can't compete on price against BUYX. But I'm
here to inform shareholders that COOL is deceiving
you, and their service can no longer compete with
BUYX or EGGS or NECX any longer. Consider this
an early warning. I'm sure you'll hear more about their
continued downward spiral in upcoming earning reports.
Even COOL's rating on BizRate should be brought into
suspect. BizRate polls you at order entry, and follow
up. While COOL's order entry is a pleasent experiance,
it's follow-up leave much to be desired. Since BizRate
does a very poor job of getting after follow up feedback,
you shareholders would never know this till it was too late.
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